Hotel dekat Raccoon Mountain Caverns

"The staff was super friendly and helpful. I asked for a room that faced Lookout Mountain. They gave me exactly what I asked for unfortunately, due to the humity the windows were fogged up quite a bit and it was hard to see out very well. That being said, due to the location, the parking lot has a great view of lookout mountain. It was funny how everyone just arrived and would stand out in the parking lot to enjoy the view. The hotel was quiet and clean and due to the location, it seemed...

"Staff was super friendly. Room was decent. They had a small free breakfast nook with fruit, pancakes, and microwave sandwiches. Nothing amazing but filling to start your day. You need to ask for pool towels at the lobby. Bed was acceptable. Pool was the oddest pool I have experienced in my life. Felt more like a giant hot tub and sides slope down with the floor uneven. It almost felt dug out but was a finished pool and clean. Room was clean. Great for a quick overnight stay."

"On the night of our stay, the fire alarm continued going ON and OFF (~ 10 times) between 11 pm and midnight creating an uncertain environment for all. The fire alarm was so loud that I was worried about hearing loss for kids. The communication from management and fire department was inadequate. I was surprised that the hotel didn't offer any compensation for this inconvenience. Apart from this incident, the stay was okay."

"Sheets and room were clean for the most part however the room I stayed in was not maintained. It was evident that the room has had a moisture problem for awhile. The drywall in the ceiling was discolored and cracking and there was mold growing on a chair."

"I should’ve read reviews before I booked my stay. It’s an older property. There’s no elevator to get to the upstairs rooms. Two queen beds were not an option. Something in the room triggered my allergies every night. I’m guessing it was the air conditioner. My mattress was very uncomfortable. It felt like it was worn out and needs replacement. Occasionally, there were some sketch, meth-head looking subjects who lingered outside of the office begging for money."

"Overall a pretty okay experience. The room was clean and everything worked as expected. Staff was friendly and helpful when our key card stopped working and check in and check out was easy. Other guests were the primary problem. The doors to enter our hallway on both ends kept being left open intentionally by other guests (we would close the door and they would leave their rooms immediately after to open it again). An elderly lady who either had some sort of mental deficiency or dementia (or...

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"Worn carpeting and unrepaired damage to doors and trim work. Tub faucet was pulled out from the tub surface. Rust stained tile under the vanity. Our room must be next in line for renovations. That’s the only answer. Our first floor room was steps from an unsecured exterior door. We found that upon departure. Complimentary breakfast waffle was good but fruit was not fresh. Apples were soft. Parking lot sign indicated basically to park at your own risk. Bright spot was the comfortable...

"Room was extremely clean!"

"Excellent experience"

"Nice hotel, but our room was above the bar, and it was really loud. The room clean & "hip" but a very small room."

"Loved the roof top."

"One of our favorite hotels"

"Clean room, extremely nice and genuine caring staff. 10/10 no notes. "