Search Hotels Near Radnor Park, Claymont

"We had No hot water & the floor drain in the bathroom did not work, bathroom flooded. We were told to let the water run for at least 20 minutes to get hot water (which would have flooded the whole room). Staff did not immediately come to the room to check. Eventually at 4:00 a.m. & after my insistence, staff came & we were moved to a better room with hot water. Upon checkout, Staff appeared to be more concerned that the new room was occupied without their knowledge than that the old room (with hazardous conditions) was assigned to a aged ADA customer. Overall experience was very disappointing. (Especially as compared to former experiences with Doubletree) "

"I didn’t stay I saw how my room was and I checked right back out "

"Great location near Rittenhouse Square and shopping. Easy to get to major sights. Room was a good size with a large TV that you could cast to. Really liked the free coffee and tea and water. You have to take an elevator to the lobby then a separate elevator to the rooms."

"Everyone was kind and helpful. The breakfast was very nice."

"Hallway smelled horrible all the vending machines we broken, staff hard to reach, internet/tv was down"

"Breakfast is not free and served starting at 10 am, which is not good"

"I have a high tolerance for less than perfect hotels but this one just was too run down. It was shocking that it is allowed to be called a La Quinta. Things started off great with a late night pickup form the airport by a very helpful gentleman. But just down hill from there. The place smelled, everything was run down, the tv didn’t work. The bed was fine and though dirty, everything else worked. I just hadn’t been in a hotel that allowed itself to look that rough in a long time."

"Elevator was a bit dirty. Room clean and bed was comfortable. Hostess of bar/restaurant went out of her way to find me the last diet coke they had. Airport only had pepsi products and I really needed my diet coke!"

"Clean room; however, room service was non-existent. I called several times to place an order, no answer at each attempt (5). I had a migraine and did not feel well. I just wanted to eat and take my medication and try to get some sleep before flying out early the next morning. Despite my best efforts and talking to the front desk three times over a span of 5/6 hours. I drifted off then woke up twice. Room service took approximately 6 hours after my initial attempt. I had to get aggressive for someone to walk over from the front desk to the Restaraunt for someone to answer the phone and take my order. When I inquired if they offered sweet potato fries, the gentleman said "I don't know, they just told me to answer the phone and fill in", very rudely I might add. I choose certain hotel chains for the amenities such as room service. I was made to feel as if I was bothering them despite room service being offered as an amenity. Needless to say I will not be staying at this particular hotel again. I waited 3 hours after I was told they would call and take my order. When I called back to the front desk after hour 5, I was made to feel that I should just get up and go get the food, horrible customer service. I've never complained on a hotel and I travel for work and personal business at least 10/15 times a year to include international travel. Never in my life...deplorable. I am such a patient forgiving person, but this hotel, awful staff."