Hotel dekat Kastil Rougemont

"Well located for shops and both Exeter Main and St. Davids railway stations. My room was compact but well thought out and well equipped. It was great to have a light next to the bed which you could turn off/on easily and the shower was good. Breakfast was first class, beautifully served and coffee one of the best. I would have liked more savoury options for the breakfast but that is just a small preference. Host was really helpful and very welcoming. I would stay here again."

"great Bar lady. very helpful staff also very good "

"Bar staff weren't particularly helpful or customer focused"

"Great location next to the Quay. Staff were awesome and very helpful. Room was comfortable and clean and the breakfast was excellent."

"The staff were excellent, we were greeted with friendly courtesy every time. The breakfast was excellent with a great range of choices. The room was interesting with a very comfortable bed with clean bedding. The bathroom was clean and had everything we needed, although it would have been nice to have had large bath towels. The only real criticism I would have is that the carpet and curtains in our room were absolutely filthy, the latter had a huge coffee/tea stain on the bottom. There was...

"Aircon was broken on the hottest day of the year and they just gave us a fan."

"Great for a nights stay in the heart of Exeter. Clean, tidy, on site parking for £10 a night (car can stay until 2pm) Very old building so bit of a maze but that’s part of its charm. No AC so would be hot in summer."

"Impressive, quaint hotel. Pity the elevators weren't working."

"Lovely clean hotel, good breakfast. Loads of parking. 15 minutes from city centre."

"Positives - location perfect for exploring Exeter and The Quay. Bathroom was nice and more recently refurbished. Carpark was straightforward but you pay. Bar man very helpful, went out of his way to find some peppermint tea, very grateful. Staff were friendly but no one explained about the £10 pp charge to swim… we were simply told we could use the leisure facilities while we stayed. It was cheap but a poor choice - no sleep, bedroom and communal areas tired. Bed had no mattress protector,...

"All ok Barring air conditioning that repeatedley reset to a high temperature. I notified reception when leaving the hotel."

"The kitchenette rooms are lovely and spacious with good facilities. Beds are huge and super comfy, TV was massive! Room was clean and quiet. Staff both at reception and at the breakfast were very friendly and made you feel at ease. Breakfast was especially good with lots of nice options, you don’t feel rushed to get in and out so you can really take your time in there. A lovely stay."

"Check in was easy. Our bedroom and bathroom were clean and comfortable. The evening meal in the restaurant was poor. There was no ice for our drinks from the bar beforehand. My husband’s meal of fish goujons and chips was undercooked. At breakfast the mixed fruit berries hadn’t fully defrosted, the sausages had been undercooked and the fruit juices were awful. Stay, but don’t eat here!"

"The room and hotel was clean and comfortable. The staff were nice but not the most helpful when I called before our stay. It took two phone calls to find out if there was somewhere to eat on a Sunday evening. Breakfast was quite nice. Evening meal in the Bistro was very average. The coffee in the room was nescafe instant sachets which was very disappointing for 4* hotel, and the decaf at breakfast was also nescafe instant. However, the price we paid was very good. I would stay again but I'd...

"Excellant cosy olde world pub. Good food for dinnrr and breakfast. Just outside Exeter so ideal stop over. Can recommend to other visitors. Quiet situation comfy bed clean room"

"Excellent place to stay. Lovely, spotlessly clean room with everything you need. Great food in the pub too. Will definitely return."

"Room was clean and tidy with character. The heating wasn’t working but they left a portable heater which helped"

"Left stranded outside the hotel after staff forgot to leave keys, after confirming directly with the hotel manager that we would be arriving late. We never were able to use our reservation and did not stay after paying in full. I called earlier in the day to confirm, and they gave me the lockbox location and code, but upon arrival by taxi (after midnight) there were no keys in the box, leaving us alone outside with no car. I’ve requested a refund from the hotel but they have not responded - I...