Hotel dekat Museum Memorial Angkatan Udara Runnymede

"Terrible customer service, property is nice, upper management customer service is poor "

"First time I've stayed since it was taken over and revamped, personally, I preferred the older-style rooms. The location by the Thames is still a huge bonus. There is only one lift, which is quite small, a problem for disabled guests."

"Always love staying here ! The accommodation is beautifully presented and maintained and the staff and food just excellent . Just wish there were steam room and SPA facilities available other than the treatments . Also super convenient for Heathrow without being a run of the mill airport hotel "

"Clean today just dated in places "

"Staff friendly and helpful. Room is clean and comfortable. Breakfast "

"Nice place"

"The rooms and common areas could be cleaner. Odor control is needed, especially in the restaurant area."

"Great place to stay, staff are friendly and the food was great. Would stay here again"

"Did not end up staying. Had trouble getting the door to open."

"Bueno"

"A lovely stay . Clean , spacious and comfortable bedroom, nice and quiet and a good sized bathroom "

"The hotel is being upgraded but the service was exceptional - there was an issue pre-stay with our room due to the ongoing upgrades and they more than rectified it. That’s how customer service should be - well done! Family of 4 stayed - we will be back. Can’t wait to see it once everything is finished. "

"The staff's location and the quality of the food were commendable; we thoroughly enjoyed these aspects. However, we were dissatisfied with the room for several reasons. Firstly, it was uncomfortably cold due to insufficient heating, despite the presence of a small heater. The room failed to warm adequately, raising concerns that our young infant might catch a cold. Secondly, the bed was uncomfortable; the mattress exhibited the springs, causing discomfort to our back, and there was a significant...

"Very very very clean"

"The breakfast was amazing. The staff were helpful, and friendly. Definitely going to stay here again when visiting London "

"Clean room"

"Clean room, wonderful friendly staff, great welcome on arrival and the staff were very helpful and accommodating. The whole experience was fantastic. Liz and Bena were very kind on reception 👍 xx "