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"Bathroom door would not close properly and was cracked at the bottom. The shower door was also not sealed properly and the ground would get wet. Otherwise it was a great hotel and the staff was very helpful."

"Very smooth check-in, Senior Guest Services Manager Bruce Li 李贺 was very friendly and helpful, offered toiletries (toothbrush, toothpaste, hair brush etc) and answered all my questions, and assigned a high floor with good view of Shanghai skyline. Westin's Sunday Brunch is very famous and location of hotel is very close and walkable to the Bund. My favorite hotel to stay in Shanghai. "

"The staffs are very professional and friendly."

"Our Stay at Radisson Blu Our recent stay at Radisson Blu was nothing short of exceptional! From the moment we stepped into the lobby to the minute we checked out, every detail was meticulously attended to, ensuring a truly memorable experience. The hotel's ambiance exudes elegance and warmth, creating a welcoming atmosphere that instantly put us at ease. The check-in process was seamless, thanks to the friendly and efficient staff who greeted us with genuine smiles and ensured all our preferences were met. Upon entering our room, we were delighted by the immaculate cleanliness and tasteful decor. The attention to detail was evident in every aspect of the room, from the plush bedding to the thoughtfully curated amenities. The breathtaking view from our window added an extra touch of magic to our stay. Throughout our time at Radisson Blu, we were continually impressed by the impeccable service. Whether it was the prompt room service, helpful concierge recommendations, or the personalized touches that made us feel truly valued as guests, every interaction exceeded our expectations. One of the highlights of our stay was dining at the hotel's restaurant. The culinary experience was a gastronomic delight, with each dish expertly prepared using the finest ingredients. The ambiance was delightful, complemented by attentive service that made us feel like royalty. In addition to the fantastic accommodations and dining options, the hotel's amenities were top-notch. "

"Lovely hotel. Nice touches in the rooms with free coke and sprite and water in fridge every day. Slippers and soft dressing gowns. Lovely body wash ( different ones for morning and evening) and shampoo. Shower power was perfect. Comfy bed Breakfast was good lots of choice and styles of food. The outdoor area was gorgeous with superb views of the bund The area was fantastic. 10 minutes walk to Yuyan gardens and the historical area. 5 minutes from the metro. 15 minutes walk to the bund one way or peoples park the other way. Best location to stay in my opinion. Lovely friendly bar next door called chalet plus one side and a handy supermarket other side. Thankyou very much we really enjoyed our stay and recommend your lovely hotel "

"Stay here for excellent hotel staff - Melanie, Zora, Sharon, and the whole team really elevate this hotel vs competitors. The location is super cool and there's a fun area right across with shops, restaurants, a couple of craft beer places, and a cocktail bar, all in front of the mall. Every hotel around here has the location but the staff is the differentiator. "