Hotel dekat Short Pump Town Center

"We had a great stay. The room was clean and beds comfortable. The staff was available to help when needed. We will definitely be back on our next visit to Richmond."

"On arrival there was a late-night dance party in the lobby bar that could be heard from my room on the 4th floor. The room was not clean and the phone did not work to contact the front desk. I had reserved 2 rooms for three nights and at check in I asked to change the reservation to 2 nights for one of the rooms and was told to contact Expedia but Expedia was unable to contact the property so the room was not cancelled and I paid for one night that I did not stay which neither Expedia or...

"First time staying at the property. Clean room, spacious room, good location."

"Super cute. Nice staff. Clean."

"Pet friendly, yes. Receptionist was a bit too casual - dressed in undershirt and shorts - but friendly and efficient. The decor was weirdly like in Austin Powers - “groovy, baby!”Just ugly. The beds were comfy, but air conditioning was loud and even when set to “low” blew too much wind across the beds, and no “Off” control to just be rid of it. Road traffic also too audible, as was the stomping of the guest above our room, way after midnight. Breakfast was fine - pretty standard offerings. ...

"Toilet ran and safe did not work. The menu at the tavern was very limited. We found out the hotel was bought and was being ripped down. Sad - it was a beautiful place."

"Only one working elevator. Had several electrical issues, lost power to the room one night, key cards stopped working, various light switches in the room did not work. Out of coffee several times, including at breakfast. Staff was friendly and helpful."

"Bistro was a hit"

"The staff was friendly and responsive to concerns. For the breakfast there was a variety of foods and"