Hotel Menerima Tamu LGBT di South Beach

"clean room"

"The hallway to the room smelled of mold. Some of the staff is unpleasant. The Cabana artist room (that doesn't come with a cabana) has old pictures and wallpaper coming off, the pool towels are old and the restaurant food was so bad that we only had 2 meals there, the other time we ate outside."

"Breakfast was delicious and staff was very attentive. Having a bar in the lobby that is open late was very nice. Live music was a nice touch!"

"Lovely stay at Hotel Esme on South Beach. The hotel is charming and the decor very cute and stylish. Great atmosphere around the hotel. The rooftop area is awesome and the gym is decent. Each and every team member I encountered was very friendly, welcoming and professional and delivered exceptional customer service."

"The Delano reopened in June 2026 but is far from its old customer service levels and grandeur. Having stayed many times since 2005 it did not meet expectations for my birthday trip this year. The outsourcing of pool and beach service to third parties, as well as the lack of integration with the restaurants and bars inside create an inconsistent guest experience and the whole property feels like a "nickel and diming" opportunity.The building, rooms and grounds are beautifully maintained and...

"Outdated property. Could use a refresh. It’s a functional place to stay for business trips."

"When we checked in, we weren't offered an upgrade, that comes with our gold status and they charge $38 a day to use an umbrella at the beach. You can buy an umbrella for less."

"Staff Awesome … location ok"

"Mixed feelings about my stay. What I liked: - Interiors looks cool. I felt like I traveled back in time. Very nice design. - Location at the beach. What I didn't like: - All furniture in my suit was made of wood. It means you have to be careful if you have some wet things because there's no place to put them without risking damaging their furniture. - Wooden shades in some windows would't shut close including bathroom. And since my suit faced front it was a big deal. I had to use some tricks to...

"Loved the property, would stay again!"

"This gorgeous art deco building is newly renovated and done really nicely. The management was outstanding to make us feel comfortable and take care of any issues that came up ASAP. One of the best hotel management teams we have ever experienced. We had a couple of glitches and they took care of everything in moments and truly apologized for inconveniences. It was annoying that the elevator was out of service but staff was right there to help us work luggage and whatever else we needed and it is...

"En general todo estaba muy limpio y organizado , lo único es que el personal de la cafetería fue cero amable , no sonreían y en una ocasión se escuchaba cuando alguien estaba regañando a los demás debido a que llegaron tarde y no le ayudaron con el tema de la apertura de los desayunos"