Hotel dekat Empower Federal Credit Union Amphitheater at Lakeview

"Things we had to ask for: 1) a clean pillowcase because one looked like it had a bloodstain on it. 2) a second roll of toilet paper. 3) more shower wash. 4) coffee that wasn’t decaf at the complimentary breakfast, which they turned out to not have 5) access to our room because they only gave us keycards for one day instead of the two we had booked. All of these things have happened to me on other trips and I never bother writing bad reviews for those hotels because the staff was always fine at...

"Great"

"The room smell, they don’t look like the picture shows. Waited two day for a remote that never showed up. Not jacuzzi tub like it shows for the Sweet. The main lobby was a little room not a large lobby like shown in the pictures. "

"This was our first stay at this hotel and we loved it. Staff were pleasant and very helpful! The room was very comfy, clean and quiet. We will definitely return!!"

"At nowhere in the reservation process were we notified that 21 is the minimum age to check in. I have asked for a callback from a supervisor and still have not received one. We are greatly disappointed and wondered what would’ve happened if this had been a -20° day."

"Room clean, quiet."

"Just pick somewhere else and save yourself the trouble."

"As someone who travels a lot, this was one of the worst hotels I have stayed in. Front desk staff seemed to be have aphasia. They didn’t speak except to say sign and we have a $50 refundable damage charge. The room was straight out of the 70’s. The bed spread had a baseball sized hole. The sink clogged and full of what appeared to be shaving cream and hair. The shower would not turn off, and there was a piece of glass in the bedding. The safety latch was missing and appeared to be torn off...

"Breakfast was great there were a lot of choices clean beds nice pool good stay !!"

"Always clean staff helpful parking good. Overall good place to stay. I always stay and never disappointed"

"There was hair in the tub, on a folded towel, in the sink, shower walls. Room smelled like cigarettes. But they did give me one extra hour late check out. Would I stay there again. A BIG NO"

"Everything about this hotel was excellent. We especially enjoyed the complimentary bottle of wine and the cleanliness of the property. We didn’t get to the complimentary breakfast but thoroughly enjoyed everything else regarding our stay. "

"The shower curtain had mold on it. The AC while it worked the unit itself was separated from the wall and open to the outside. The hallway to walk in and the entry way was dirty like wigu debree and stains and just filthy with broken equipment laying around the area. It’s true what they say you get what you pay for I guess."

"The best hotel in Syracuse "

"The staff were over the top friendly and helpful. From the moment I got there, they were greeting me and offering me services. JJ and the bar was fantastic. She made sure that everybody had fun"

"The only good thing about the hotel, was the room was clean. HOWEVER, they had no hair dryers. They were renovating so the elevator and halls were dusty and dirty. And no one spoke clear English. Very disappointing. "

"Very clean and comfortable room."

"No complaints. Had a great stay and would stay again."

"We enjoyed our long weekend stay in Suburban Studios. The rooms are spacious, the linens and towels are clean, the amenities are very useful.Thanks to the helpful female weekend staff who helped us with AC and internet issues. We appreciate your responsiveness. "

"The staff was good. The room is very clean and neat and very modern looking. The pillows were small and deflated when you laid on them. Pillows could’ve been better. Otherwise a good stay."