B&B in St Louis City County

"The property was nice but dated. There were not enough outlets, sink faucet not attached, awful room spray, only 1 of 4 elevators working with a very busy hotel makes for 10+ minute waits. QR codes on the room menus did not work so it was difficult to order food or even know what was offered. Plenty of staff and those interacted with were very kind. "

"Th hot tub was absolutely gross. It had a lot of white foam on top of it (like the kind you see on top of a dirty river that is sitting still). The breakfast was not great. The “free drink” station had pop tha was wate, flat, or gross. The room. SUBPAR at best. The bed was hard. The bathroom was dirty (hair in the floor, tub, sink, and toilet). Our air conditioner in the room was so dirty, like it had never been wiped down. We contemplated checking out, as soon as we checked into our room to go get a different hotel. We will not be staying at another Pear Tree again. The only upside was, there were A FEW staff members that were friendly and kind. The rest were rude, gave attitude, didn’t want to help you, or acted like you were burdening them. Very disappointed in the overall experience. Would not recommend. "

"Perfection in every way. Breakfast was amazing. The soda machine was a game changer!! Breakfast tables were always clean (cleaned in between families). From the moment I walked in, the staff was friendly, welcoming, and helpful. Our hotel room was clean. The pool and hot tub space was amazing. My kids loved it! Drury Inn has raised my hotel expectations! We will return! "

"No pool, room had hair everywhere, staff was excellent "

"Great hotel and great location! "

"Everything was great but parking was $120 for two nights :( "

"Location was perfect for my purpose - attending a show at Fox Theatre. Self-Parking lot was easy; price was fair. Restaurant served good food, although service tended to be slow at breakfast. In our king bed room, there were several things that concerned me. The shower needs at least one grab bar, for safety. King bed had built-in reading light on one side only; two are needed. The light fixture on the other side of the bed had a high-mounted switch - difficult for a short person to reach. Desk chair did not fit comfortably under desk. Room cleaner needs tool to unlock soap dispensers in shower and/or training in its use -- the body wash was empty on arrival. Provide more than 1 set of towels per person. Nightstand on one side of bed was hollow metal and makes a gong sound when you a cup down on it. In the armoire, the closet rail for coat hangers is too high - hard to reach even for someone 6 feet tall. There were plenty of electrical outlets but the one by the desk was a bit hard to reach because it was under the window. Bed was very comfortable. The room was reasonably quiet. Summary: most of my complaints relate to room and furniture design. This is why I feel all architects should be compelled to live or work in a space they have designed."

"The elevator was a nightmare. That must get fixed. We should have been given a refund. Had to carry all our luggage up and down the emergency stairs. The parking was also full when we paid $30. The breakfast was all picked over and didn't have much to offer. "

"We had an incredible experience at 21C! The amenities are amazing, the staff is attentive, friendly & welcoming. The design of the hotel is beautiful- we loved the museum, pool, sauna, restaurants, art features! Can’t say enough good things about our stay. Also super ideal location and parking/valet was great! We can’t wait to come back or try another location! Kudos to the staff! "