Search Hotels Near Steel Beam Theater, St. Charles

"A+ Hotel, Will stay here again when traveling to Chicago again."

"The main reason I choose to stay there was due to the information about the restaurant being open late. I got there at least 2 hourse before the restaurant was supposed to closed, per t"

"I booked this room through Expedia, Fairfield inn and suites Naperville IL. I have always trusted Marriott and have stayed at Marriott properties every year for most of my life. I know this Fairfield is not considered one of Marriott’s high-end properties, however, this last stay was far below what I expected from any Marriott property. The hallway walls as you enter the 2nd floor are all ripped up, couch in the lobby has been painted/patched, my room had several wall patches but not painted over to match, dented and dirty lamp shade, old coffee cup left in the shower, and the absolute worst lighting for vanity & shower area and terrible pillows. I had to go to my car to do my makeup before heading to work because it is so dark in the bathroom area even with every light on. The morning breakfast was subpar, waffle maker and hard-boiled eggs looked okay, but I didn’t try them. The rest was stale bread and inedible meat. Overall, I would expect this quality from a motel 6 but never from Marriott property. I've stayed at the Embassy Suites and Hampton both next door to this Marriott, and both were very nice. I would never recommend this place or stay here again. I am extremely disappointed that this would meet Marriott's standards and it will make me rethink any future Marriott stays. I will say that the staff I encountered were nice."

"air conditioning was weak"

"We were given two rooms both of the blinds wouldn't work and neither one the one was stuck open ask for a new room the lady at the desk gives a hard time she finally gave us one told us what room number and then gave us a different room other than that then the following night when we came back she was on shift again and both are Keys have been canceled"

"Our room was very comfortable and had a section portioned off for a living room like area. The staff was very helpful and the breakfast was great. Plenty of fresh fruit, a yogurt bar, and oatmeal bar, as well as eggs and sausage links. They also had a decent gym. It had a dumbbell collection with a bench, a couple of bikes, an elliptical, and a treadmill."

"The entire hotel smelled amazing, clean but also a nice scent. Also it's been nicely updated, lobby and room. The breakfast was great. Hot or cold, good variety. "

"After reserving a room here for a conference, I had read some recent reviews that were critical of this place, so I honestly didn't know what to expect. But those reviews were NOT my experience. I had a pleasant experience here. My room was very spacious and clean. The staff was very nice and accommodating. The lobby is HUGE and very beautiful. I did have one negative with some miscommunication with the pool being unlocked and it actually NOT being unlocked, even after telling the front desk twice that it wasn't unlocked, but they finally got it resolved. And wasn't a fan of surrounding area. There seemed to be a lot of construction going on, and to get to places to eat was kind of a drive. BUT overall I really had a nice time here. I would definitely would stay here again and definitely recommended this hotel. Thomas Hawthorne II"

"We had a great stay at the Hoffman Estates, The rooms were spacious, had a refrigerator and comfortable. The breakfast had a variety every day. The staff was friendly and helpful. We had only a few issues the bathroom door to Toilet & shower was awkward, would have been nice with nightlight or dimming options and elevators not working well. Overall great experience for all."