Hotel Menerima Tamu LGBT di Surfers Paradise

"Mitch and his staff always go above and beyond to ensure we have everything we need for our stay. Customer Service is everything to my family and it's always a beautiful stay at the Hilton. The breakfast buffet is delicious and the location is central to everything you need whilst staying at Surfers Paradise. Mitch is the main reason we always choose the Hilton. He treats everyone with the utmost respect and care."

"Booked a year in advance for ocean view room. Got one on 3rd floor, was right beside air handling unit on 2nd floor. Noise was horrendous, had a low ocean view, but noise made sitting on deck impossible. Bathroom sink drain clogged, would fill up quickly and drain 15 mins later. AC would not go colder than 22.5 C. Would not of been as much of issue if could of opened patio doors for breeze, too loud. All in all not a great experience"

"The kindness, helpfulness and friendliness of the staff were amazing-Julia (assisting with restaurant) was wonderful as were the staff at Reception. Breakfast was outstanding. The common toilets at Reception needed to be regularly cleaned though-strong smell. Noticed when I arrived and was waiting for my room-not a good first impression"

"Very good property in the middle between Surfers and Broadbeach. Great staff and friendly helpful check in."

"The room was a great size, view was a perfect mix of city lights and the ocean. Messaging reception online was really quick, friendly and helpful. Let us check in 3 hours early which was very unexpected. The one slight downside was that we had minimal towels and toiletries, but we didn't actually ask for more so maybe they had plenty available if needed. Would definitely recommend Artique and would stay here again for sure!"

"Kids loved the pool but I think the pictures could be updated to show a more accurate representation of the property"

"good"

"We stayed in a Panoramic Executive Room, which was excellent and offered beautiful views. However, the executive lounge experience could have been better. The breakfast selection and afternoon canapés were disappointing, with limited variety. The breakfast menu remained the same throughout our stay, and more variety would have been appreciated. Unfortunately, there were no laundry facilities available for guests to use. On a positive note, the staff were absolutely wonderful, friendly and...

"Staff at breakfast are amazing."

"Wow! We just spent a wonderful 8 nights at Bel Air. This was our second visit to the resort (first was 10 years ago) and once again we were incredibly happy with our stay. We had to make some changes to our booking prior to arrival and the staff were incredibly helpful and prompt with their responses. The room itself was spacious and comfortable with everything for needed. We cooked half the nights there and utilised local restaurants for the other. Unfortunately the weather wasn’t the best...

"Amazing location, staff were so friendly and helpful, food was amazing rooms were awesome cannot speak highly enough of the place, absolutely loved it."

"Great room with great views in a great location."