Hotel dekat Swanscombe Heritage Park

"Very pleasant staff always helpful."

"Staff were all very super helpful and friendly. Claire made our stay very special, her kindness and attention to customer service was the best I have experienced in a very long time anywhere. A great place to stay for a short break, clean rooms, comfortable beds, unlimited breakfast. Good value for money, 15 min walk to bus services from road behind hotel to station and shopping centre. I would definitely stay here again."

"Das Zimmer ist ganz sauber und genug groß. Die Lage des Otels ist an der Autobahn. Im Zimmer aber hat man den Lärm nicht gehört. Das Frühstück ist hervorragend."

"We had a lovely stay at the Bell Inn. Had booked the super duper room and were very pleased with it. Everything we needed was there and in a beautiful, fresh space."

"location nice, rooms hot in summer. doors in halls of hotel need cleaning/paint, looking scruffy. Staff in restaurant especially during breakfast inefficient. took more then 30m to get yoghurt served.... other tables with 6 guests were served 2 dishes each in meantime. waitress should identify better the customers i.e. business travel single person or 6 guests on holiday. staff at night waiting behind bar, almost felt like they avoided contact with customer. If it weren't for the kind gentleman...

"The hotel was very poorly staffed throughout our stay. 75%+ of tables had dirty glasses / empty bottles that needed clearing. All draught options were off at the bar and we were charged 20% service for opening 2 bottles of beer. The spa was ok but very tired. The changing rooms had a lot of broken plastic worksurfaces. The pool itself was ok but had clearly had a rushed refurbishment with a poorly fitting pool liner. It all felt quite claustrophobic. The jacuzzi was way over-chlorined...

"easily the best place I've stayed this year. The staff were incredibly friendly and welcoming, the room was spotless, comfortable, and well equipped, and everything exceeded my expectations. The food was excellent, the atmosphere was great, and the whole hotel felt well run and inviting. Fantastic value for money in a great location. I'll definitely be staying here again and wouldn't hesitate to recommend it to anyone visiting the area."

"We had an excellent experience. The staff provided outstanding service and went above and beyond to make my parents' anniversary feel truly special by beautifully decorating the room. Everyone was friendly, welcoming, and approachable, which made our stay even more enjoyable. The only disappointment was that the steam room was not working during our visit, which was a shame as we had been looking forward to using it. Aside from that, we had a wonderful experience and really appreciated the care...

"No restaurant available as per the description and photos - I had planned to eat dinner after Check In but couldn't. Breakfast was in the reception area and not very comfortable. On check in, I was asked what time I wanted my 'full English' - not ideal being held to a time. Full English didn't have standard bacon - it was non pork Turkish bacon which I should have been told about. I only ate half the breakfast, and I was only offered the cooked breakfast (with some fruit and toast). Bed...

"We would have rated the Castle excellent if we had slept better, but having a room on the busy main road made that difficult…we could imagine that another back room was much quieter. But the atmosphere was nice and both dinner and breakfast freshly cooked and well-presented were all enjoyable."

"Bof"

"Clean and comfortable. A more accessible plug socket would be useful!"

"The place is cool, spacious and on point. Staff were very friendly and helpful. I can recommend it any day …."

"High sta"

"Voldoende parkeergelegenheid, mooie omgeving en prima kamers. Het personeel is vriendelijk."

"Hello, I am sorry to be contacting you with complaints regarding my recent stay. I am a wheelchair user and as such, had booked an accessible room with yourselves through Expedia and stayed 3rd July - 6th July 2026. There were a handful of issues with the room, such as the cleanliness of the bath in the bathroom that bordered on wear and tear [room 407] and the bath board for accessibility didn't look like it had been cleaned in a long time. Similarly, the limescale build up on the shower...

"Clean, comfortable room. Bathroom great, shower good. Staff were great. Recommended"