Search Hotels Near The Detroit Shoppe, Detroit

"Room service was lousy bed was not clean"

"Paid parking seems like a scam, the parking lot is huge and I could have parked in the next lot over for free."

"No cleaning service during the stay. Bathroom paint job was pretty bad considering the recent renovation. Maybe the repair was incomplete? There is an energy saving power shutoff system that dropped the temperature at night. I suggest they put an information card or sign up to explain how it worked because we were just guessing."

"Great hotel! Friendly staff "

"Clean room and wonderful customer service from everyone! "

"Breakfast was excellent. Staff very nice"

"Beautiful hotel in Birmingham, an upscale area With restaurants and shops. I would call the Townsend a 4.5 hotel, not quite a Ritz, but way above a nice Marriott. The bed was the most comfortable bed ever, the staff responsive, the room well designed and the bathroom lovely. The shower was not strong. "

"My concert was canceled, so I tried to cancel this trip, after being left on hold for 30 minutes plus, this place will not and does not work with their customers!"

"I had spiders and ants in my room. What the heck? There were hole in the bathroom wall. The bathroom door wouldn’t stay open. They did not come and service my room from Mon tell I departed on Friday. I sent a video to the hotel of the terrible conditions no one responded. "