Hotel dekat The Dome Arena

"We absolutely loved our stay at Hampton Inn & Suites Rochester/Henrietta! The hotel itself was clean, comfortable, and well maintained, but what truly made our experience exceptional was the incredible staff. Jordan greeted us upon arrival with a warm smile and made us feel welcome from the moment we walked in. He provided all the information we needed, made sure we knew about the hotel's amenities, and genuinely asked if we had any questions or needed anything else. His friendly and...

"Our room was very rundown and dirty. Aside from general grime, we found food wrappers and leftover garbage from prior customer’s breakfast. The glasses were all very clearly dirty and unusable. The room was also in a very rundown condition. The door would not lock and appeared to have had the door kicked. Will not stay here again."

"Helpful, friendly staff. Very happy with the room amenities. Definitely would stay here again."

"Very nice but shower floor was slippery"

"todo muy bien"

"I had a 5 day stay the grill/stove was broke the whole time after being told it would be fixed after two days. There was no hot food during breakfast but still charged full price. The blankets and bathroom sink smelled of mildew."

"It was ok. The breakfast needs a little love. Coffee was fine. Nice to be able to use a real mug. Room was clean, bed was comfortable, etc. it would be nice to make the outdoor patio more appealing. The general area is extremely commercial. All in all, ok."

"Great !! Small complaint , we stayed almost a week and wish they put microwaves in rooms. They had mini fridges."

"Decent breakfast, had all the basics (eggs, breakfast meat most days, cereal, waffle machine, yogurt, packaged oatmeal, a bit of fruit)."

"Imagine traveling all day and getting up ar around 9am and ask for room service and was told, that you'd have to had ask for room service b4 8am, the place is nothing like what was advertised. Dirty inside and out, smelly, and poorly maintained room, you'd think that perfons making the money and thinking it hard to maintain the property that is generating the money, like crazy as heck."

"Friendly staff and a clean and well kept property. Would recommend anyone to book with this hotel 5⭐️⭐️⭐️⭐️⭐️"

"Don’t stay here. Our check in took over 20 minutes because they messed up the reservation payment, room was very dirty, tv didn’t work, room only had 2 small towels that were more like dish rags, bathroom toilet was discussing, no coffee or cups in the room, other than that it was great."

"Spotless rooms, friendly and accommodating staff, convenient parking...highly recommended."

"Beds were comfy, pool area was lovely, was very quiet and relaxing"

"Clean rooms, friendly staff!"

"Clean room, ample parking but limited breakfast options and no microwave in the hotel room."

"The hotel was very clean. The pool was clean and refreshing. The only thing I have to make a comment about is that the bed mattress and pillows were very soft. My friend and I both woke up with sore backs."

"I wasn’t happy being there at all. Will never stay there again."

"The bed was comfortable and the towels were soft. Nice shower. Decent hot breakfast. We appreciated that the staff worked with us to correct our mistake on the date of our booking."

"Mi check in fue 2 hora de espera"