Hotel dekat The Mall

"Location is great. Under the bedsheet has hair, for a room with 3 adults, they only provided 1 hand towel."

"Good location near Pelangi Plaza. Though crossing the road by foot needs to be careful of traffic as there are limited crossing road options. Hotel room is clean and good size."

"Location is quite convenient. Near to eateries and massage places. Cleanliness of the property could have been better. There is a morning market on Mondays. The property is along a busy street. Can be noisy in the mornings."

"The aircon was very cold. Fast internet. Location was convenient. "

"Nice owner and very helpful. Only issue is people playing loud music from 7am in the morning on weekends. Room was clean and bed comfortable, will stay again."

"Perfect"

"Excellent"

"The property is unique as the place is clean and amenities are good. Though check-in was at 4pm, but we didn't check-in till around 10pm after the unexpected deposit was made. Exhausted as we were, a good rest in the night was much needed. BUT we have to check-out at 11am the next day let alone a string of do's and don'ts to be carried out to ensure a safe return of the deposit! Nice place with a very rigid requirements that made the stay feel restricted."

"Unaware prior to booking this room that its located at the basement with no windows … The helpful staff offered that we make additional payment to upgrade to a room above ground. Feels a bit weird but the upgraded room was nice and comfortable. Bedding was super comfortable, room was also spacious and washrooms were clean"

"Very bad sound insulation, there was a street sweeper right under my window for hours around 2am till 4 am and it was so loud i could not sleep. Towels smelled very bad which I noticed after showering in the worst shower of my life, only boiling hot water or cold water no in between. I must thank my airline for rescheduling my flight so i could leave early out if this hell hole."

"This hotel have a good location with a foodcourt behind it. Only about 21 km from Senai airport and can be reach by hotel pickup (with additional cost), taxi, uber and grab."

"Clean room"

"No such booking number upon check in."

"The kitchen was well equipped"

"We checked in at around 6:00 PM. The digital lock was not very sensitive, so some patience was needed before successfully unlocking the door. The apartment has 4 bedrooms and 3 toilets. Towels were provided, but guests need to bring their own toothbrush and toothpaste. The environment and cleanliness were excellent — the space was spacious, neat, and well-maintained. Before checkout, at around 9:00 AM+, we heard someone attempting to open the main door, which was a bit concerning. There is a...

"1 out of 5 Stars: Nightmare Check-in & Zero Communication My family of 3 arrived at 9 PM on a rainy night, only to be denied entry by security because the host never sent the required check-in instructions or access QR code. The contact number listed on Hotels.com was out of service, and the host ignored all messages. We were stranded outside for nearly two hours. Out of desperation, a kind security guard helped us get an alternate number for the host. We were then forced to make an...