Hotel dekat The Speaker's House

"The breakfast menu, or even option was NOT mentioned to me. As I waited in line I heard the front desk staff give the welcoming speal to the 3 guest in front of me checking in. But then when I checked in NOTHING! "

"Booked this location for the pool and hot tub. When I arrived was informed that the pool and hot tub had been closed for several weeks. Front desk lady basically put it on me. Then said oh you booked thru Expedia, I can’t help If they don’t let you know. Then I asked her about the crib I requested and she had a reason why they didn’t have one in the room for us. Got settled in for a few hours then went out. Told her while leaving we do not have a crib is one coming. She was confused but said she...

"Property was pet friendly and my son loved the gym."

"The hallways doesn’t have a fresh smell. One of the workers was smoking while walking down the hallway when I stepped out my room and the rooms are not in the best condition compared to the other staybridges I have stayed in."

"Clean! the staff was nice. There was a confusion with my late checkout. Staff needs better communication. Otherwise, every time I’ve stayed since has been a joy. Hotel is buzzing. Bright feels clean and safe. Gym is clean pool is clean."

"Very quiet location with some dining options within walking distance. Convenient to highways for easy travel. Good breakfast with some hot choices. Room was nice but travelers should understand this is Hilton’s minimalist hotel venture. For instance, No closet or coffee maker, but there was a mini fridge. Staff did not seem well trained to deal with problems either. The tv in my room did not work but the girl at front desk had no idea what to do about it. She said there was no one to call for...

"Clean"

"A/C - Heat worked properly "

"Desayuno con pocas opciones "

"The room was OK, very overpriced. Found signs of bathroom not being clean upon arrival. Check in staff Front desk was rude. "

"Clean room, staff was nice, great location to KOP mall"

"Had the heat on. Room was very comfortable "

"breakfast was "meh" but otherwise good enough"

"Very clean, modern, quiet"

"Section 8 housing prevalent Pool was overcrowded and loud. Breakfast was same "

"Ownership of hotel changed the night we arrived. We were the second customer under the new management. They also required a $100 deposit on a paid room. Both facts would have been nice to know when I booked the room earlier that week as I would have booked elsewhere. The front desk has a big tv recording your every move. Did not make me feel like I was in a safe environment or a trusted customer. Room was not clean. Dust on coffee table that could be written in - it was that thick. Nightstand...

"We stayed here as a little weekend getaway & really enjoyed ourself. The room was well kept and up to date, the bed was comfortable and we were happy with the space we got. We were greeted by the staff and they were wonderful in every way. Honestly, the staff here were very conversational and seeingly cheerful. The desk staff was great and the chef was awesome. Love it. Even the breakfast was amazing and diverse! Best breakfast we've had at a hotel. The ONLY complaint I have is that the walls...

"Good"

"This was a great convenient place to stay for our sisters shopping trip!!! It was clean and extremely comfortable. The staff was very pleasant and accommodating. Would definitely stay there every trip!!!"