Search Hotels near Tulum Airport (TUY), Tulum

"The room was clean and staff was friendly, I would recommend the Moxy hotel to my friends and family."

"We loved Hotel Alito for its access to the ocean. The little huts we stayed were so cute.the nearby restaurant was excellent and the ceviche was the Best i had the whole week i was in Mexico. Daniel and Rudolpho at the front desk were amazing.helping us with a smile and treating us like queens. I hope I have the chance to come back to Tulum and Hotel Alito will be my first choice "

"We recently stayed at Kimpton Aluna Tulum and while there were some positives, overall the experience didn’t quite meet our expectations. The location was convenient - serving as a good mid point between the beach and Tulum Centro and an easy walk to restaurants and shops which we appreciated. The hotel offers complimentary bikes which were useful for getting around, although they were fairly basic and difficult to use. Staff were friendly on arrival, housekeeping was good, and the daily social hour with a different cocktail each day was a nice touch. Breakfast was also good, with a reasonable but small buffet selection and some dishes available to order. However, the rooms felt dark, dingy and poorly ventilated, with condensation and a noticeable damp smell. We initially had a ground-floor room and asked to move upstairs, which was slightly better. On the whole, the rooms (and hotel) felt tired and in need of a refurb. Amenities were fairly minimal – for example there were no tea or coffee making facilities or slippers, or a hand held shower head which we would usually expect at a hotel of this level. That said, reception provided us a kettle when we asked for one. Although it was nice to be in nature, we felt the grounds were much more overgrown and rustic than the photos suggest, which was the reason for the hotel feeling dark. The lower pool area was peaceful but could have used better maintenance as it was often covered in leaves and had some missing tiles. The swim-"

"The room was not good. I upgraded to a priority swim out and the lock on the conjoined room was broken the screen on the sliding door was ripped the safe was broken. And the worst part was no bar service for the swim out and the closest bar was at the other end of the property so having the swim out room was not worth it if you're planning on drinking. The food was not that good and the only thing the minny bar had was soda and water. I would not go back and wouldn't recommend. For this being a Hyatt property for me it was disappointing as I have always had better from their property's and paying to be a priority member I was disappointed as I just did not get that. "

"This hotel was lovely. The setting is gorgeous, the dining room overlooking the pool area is a nice feature. Our room was beautiful and very well kept daily. It was stocked with everything we needed, even bathrobes. The staff was friendly and helpful, the bar was nice, but not used very often. I felt bad for the bartender at times. The morning breakfast was good, and a variety of things so you didn’t have to have the same each day. The pool was kept clean but quite cold for swimming. The same for the private plunge pool on our private deck (gorgeous) but very cold. This location is easy walking distance to the main town area for a wide selection of restaurants, cafes and shopping for gifts, etc. Right across the street from 2 fabulous grocery stores. The beach is about 4 kms, so 1/2 hr walk or you can get a cab, rent a scooter. I loved the area and would recommend it for couples or families with older kids. "

"We enjoyed the pool area the most. The rooms were nicely appointed but missing a fridge. The restaurant was too expensive so we didn't eat there."

"The bathroom "

"I stayed at Copal Tulum Hotel for four days and overall had a great experience. The atmosphere is beautiful, with a relaxing jungle vibe that makes it easy to unwind. The cenote on the property was definitely a highlight—such a unique and wonderful feature. The yoga sessions were a 10/10, and the on-site photographer was also excellent. The food at the restaurant on the property was really good as well—everything I tried was fresh and flavorful. Transportation arrangements were smooth and well accommodated, which made getting around much easier. The staff truly made a difference in my stay. Max was especially pleasant, kind, and very helpful, and Johnny was also incredibly supportive throughout my visit. The only downside was that the door was sometimes difficult and inconvenient to lock and open. I also purchased an upgraded room, which did not meet my expectations, it felt a bit small base on what is shown. Overall, despite a couple of minor inconveniences, I would absolutely stay here again. "

"Area clean rooftop not clean, Pool is good, reception professional, staff very good the area was warm no air condition "