Hotel dekat Universitas Malaya

"The front desk manager honoured my VIP access from Expedia and upgraded my room to include free buffet."

"Nice hotel, bad service"

"Arrived at 11pm, took 35mins to check in due to long que (only 1 person as receptionist & working very slow) The room has no trash can, amenities, & drinking water. Alao shocked to ser how small the room was. "

"Hotel harga OK untuk Pullman tapi jebersihan kurang karena handuk yang diberikan kepada kami ada kotorannya semua (2handuk). SHUTTLE hotel selalu penuh dan tidak pernah available"

"All good"

"It’s my fav hotel whenever i come to KL because you can shopping, eat with many restaurants and not as crowded as bukit bintang area"

"Citidel is also part of the grup hotel that is located at mid valley (st giles boulevard and the garden) and is standard of 3 star hotel, but maybe at corridor of the floor seems like they doesn’t turn on the ac so it’s pretty hot. But you don’t need to buy water because you can refill it at the machine like st giles boulevard. Overall is still good, maybe try to change the pillow because the condition is not really good anymore."

"Receptionist is very helpful. Also made a direct booking for the next trip via her."

"Not a pleasant stay, no communication before checkin time to inform I cannot checkin due to last guest overdtay, had to replan last min when we call the building: digital lock not reliable, had to try a few times, view is nice but room not well maintained."

"Excellent experience from the time of check-in till the time I left"

"Need to list out if there is any deposit needed. "