Apartments in Waikato

" Clean and comfortable "

"Bathroom was not clean, toilet or shower. Heat pump was only blowing cold air. Reception was very unhappy when we arrived and when I complained before check out she looked under pressure and upset as there were other people staying wanting to complain. Her welfare I was concerned about and could very well be an investigation by the council. The lifts had mixed messages on how many people can be in lift and also the weight on 3 stickers were all different. There was no certification ticket any where. The stairs were out of commission so what does one do in a fire???? The Hamilton City council have a lot to explain as does the hotel. No one was available to take our complaints after hours. The VR in the name must stand for Very Rundown. Shocking stay!!!"

"Nice accommodation friendly staff, but found it quite pricey for what it offered. Would be nice to have TVNZ on demand or Netflix to sign into ones own account."

"Beautiful situation with a great outlook of the lake. Lovely pool. The units due to their age could do with an update. "

"Enjoyed the stay, breakfast was ok .. "

"Great facilities for our teenage/tween children. They enjoyed all that was available, gym, pools, sauna, spas, tennis, hoops, squash etc... The staff were incredible best service I have experienced in a long time. The grounds were stunning. Great location - close to bike tracks and all that Taupo has to offer. The rooms were clean but quite dated the whole place could do with a refurbish (new carpets and bathrooms.) I would recommend eating out we did not think much of the food (breakfast buffet and restaurant.)"

"Always great"

"Great price for an overnight stay."

"A couple of comfortable chairs to view the lake would be great."