Search Hotels with Pool in Welford on Avon

"Overall ok stay for work, close vicinity to event venue. Property under renovation so rooms dark & unable to open blinds. Generally Clean but coffee cup stained with marks after room refresh. Saturday breakfast served very late from 8am forcing people to skip breakfast for early event starts. Weekday breakfast service lacked attention with minimal staff & resultant struggle to oversee stuff - no refills for food & coffee till you found someone. "

"Clean and comfy. A bit corporate but still very pleasant. Some confusion (possibly by me) about whether it was prepaid, but that is an Expedia issue."

"This place was fantastic!"

"Reception Staff were great, very pleasant, restaurant staff not so great, we waiting 15 mins to be seated for breakfast, breakfast was awful, Bacon not cooked, no eggs, Ants crawling on the bar where the pastries, cereals and juices were. The carpets on the corridors were absolutely filthy they were clearly having renovations carried out at the hotel which we were unaware off at the time of booking. We booked a superior room has we required a fridge only to find no fridge, no bottled water, no toiletries ( all had clearly been watered down). The mattress was hard and during the night doors were been slammed so not a great night. Would not recommend and will not be going back."

"Breakfast was a buffet breakfast with the usual cereals, toast and hot food was served by one of the staff out of heated serving dishes. "

"Room was clean and pleasant. Staff were all helpful and friendly particularly Elizabeth on the desk. We upgraded our room to onevinnthe coach house which was quirky and nicely decorated and i really aporeciated the elemis toiletries. Reasonable selection of cold breakfast food and a decent english breakfast. Only drawback is the spa area which is very shabby with many cracked tiles in the steam room and by the pool. There was no hot water in the spa area and changing rooms as the boiler was broken. I chose the hotel partly because i trust macdonald hotels but in this case for the spa! So that was a pity really. I got the impression that they were understaffed that day- it was a Bank Holiday. "

"My wife and our two young children arrived at 6pm to be told that the prepaid family room, booked and paid for two months in advance, was unavailable because the hotel had overbooked. That is a breach of the booking we paid for, and the explanation given ("it's what the airlines do") was wholly inadequate. In a frustrated and passive aggressive tone, the male reception staff member even said “I’ve had to deal with this stuff all day!” My wife was left stranded hours from home with one autistic child, while the reception staff were dismissive and unhelpful. The options offered were unreasonable: 1) separate rooms for a mother and young children (expecting one of the children to stay in a room on her own!), 2) a twin room for two children to share a single bed, or 3) find another hotel. After escalation, the hotel eventually arranged alternative accommodation in a Ramada hotel 10 minute’s drive away, but it was inferior, in a less suitable location, and required my wife to walk from a separate carpark in an undesirable area at night with children and luggage. Ultimately, the hotel failed to provide a reasonable alternative promptly, and its handling of the matter fell far below any acceptable standard of care. We incurred distress, inconvenience, and a clear loss of the service we contracted for. We will not return and I would urge anyone to reconsider using this hotel."

"Our go to place to chill and have fun staff great"

"The staff were attentive and helpful, even helping us with our luggage when we checked in past midnight. Thank you! However, the property is need of some TLC and maintenance. Room sizing varies greatly even in the same category of room (a group of us stayed with 3 separate bookings so we know), the phones never worked even to speak to reception (even when we called from our mobiles no one ever answered over 2 days) and the hotel is like a warren with rooms on the same floor spread out across various corridors and up and down stairs making it difficult to navigate and move luggage around. Parking on site was helpful though £10 a night feels an excessive fee. When checking in an unsavoury duo walked into the hotel (after midnight) armed with alcohol and a hostile attitude - they were not staying at the hotel. Staff dealt with it well but I can’t help wondering why anyone can just walk into the hotel at anytime."