West Los Angeles hotel guide. Coast Hotels hotel in West Los Angeles, Los Angeles

"I didn't like the fact that I booked for breakfast included and it was not"

"Warning! Fraudulent practice! Make sure to check your receipt carefully as they will add random charges on your bill. I stayed in the hotel for two nights, for the record the room was clean and the whole check-in process was smooth. It did not hold until checking out, the hotel promised that the receipt will be mailed within 1 hour after the check-out, which did not happen. I have to call in and request for it. The manager sent the receipt but I found there were repetitive charges including nuts and snacks on my invoice. For the record I did not even touch any of those, but they charged me multiple times just to show how greedy they are. I called the hotel and asked for refund but the manager was very defensive and tried to explain that the charges are valid due to the fact I consumed them. I asked them for proof and asked to talk to the staff cleaning the room then they suddenly changed the tone of response and reluctantly issue the refund and generate a new receipt. I don't know how many victims actually suffered from their fraudulent practice as I knew that if I didn't travel on the business trip, I probably wouldn't even check the line items on the receipt. Dishonesty on the management is very concerning and I'll recommend avoiding this hotel before they put their criminal practice on you or any future travelers."

"Excellent "

"Don’t know his name but a very friendly and very helpful bellhop"

"Really loved my overall experience there and the room was lovely "

"Great location and staff"

"There was black mold in our shower. I was staying as a makeup for my past visit where there was hair all on our bed sheets. A lot of effort put into making the place look great and secure. However, the quality of the rooms are lacking and continue to do so despite the effort into the looks. I have been staying here since 2022 because it’s affordable. Usually come across an awesome staff member. I just wish they invested more in their rooms and cleanliness of them."

"Not applicable "

"So convenient for flying from LAx great bar and restaurant "