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"The room is clean but bed a bit rough. No fridge, no control of the heating, no toilet brush. The shower cubicle drainage was too slow that I had to jump out of dirty water. A teacup was left dirty but turned down Why should I be required to deposit £50 for security because I didn't book directly from the hotel? Not good to me."

"Shopping ok lots of food "

"Great value and 5 minutes walk to carpark. Roof sky bar on 25th floor is very good with fantastic views !!!!!! When it’s open!!!!! Came back from a show at the Hippodrome Theatre (15 minutes away) and the bar was closed, this was 11pm on a Thursday evening. Not happy and nowhere else to go locally."

"Safe very convenient location to stations, centre and 02 Academy. Mini Tesco and Sainsbury also in walking distance. Had a standard room which was very sufficient, nice biscuits, coffee bags instead of instant and a small fridge. Bathroom had an emergency sanitary kit which saved my life. Rooms well sound proofed. Only thing was some of the furniture was a bit chipped and tired, the desk chair I reported to reception as it was very tatty and torn, hence knocked off one star. "

"I was very disappointed with our stay. For the cost of the room I thought it was not up to standard. The rooms looking unclean and dated. Shower very poor "

"Clean room "

"Staff were superb, Bart was so helpful, it really made the trip enjoyable. "