Skip to Main Content.
List your propertySupportTrips
Member discount illustration
Members save 10% or more on over 100,000 hotels worldwide when you’re signed in
Sign in
Learn about Expedia Rewards
Feedback

Serenity Authentic Glamping Tulum

3.5 star property
Beach hotel with 2 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Serenity Authentic Glamping Tulum

White sand
Outdoor pool, pool loungers
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine
Beach bar
Serenity Authentic Glamping Tulum sits by the sea. Guests can book spa treatments or enjoy breakfast at two on-site restaurants. The garden offers a quiet spot to relax, while the outdoor pool has sun loungers for downtime. WiFi keeps everyone connected.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Pool
The current price is Rp1.113.815
Rp1.393.784 total
includes taxes & fees
18 Nov - 19 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for 1 King Bed, Garden View (Harmony Tent) 1

1 King Bed, Garden View (Harmony Tent) 1 | Premium bedding, minibar, in-room safe, desk

1 King Bed, Garden View (Harmony Tent) 1

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Premium bedding
Blackout curtains
Private bathroom
Minibar
In-room safe
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tent, Multiple Beds, Garden View (Harmony Triple tent)

Tent, Multiple Beds, Garden View (Harmony Triple tent) | View from room

Tent, Multiple Beds, Garden View (Harmony Triple tent)

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Soundproofed
Air conditioning
Premium bedding
Blackout curtains
Private bathroom
Minibar
In-room safe
  • 52 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for Tent, 1 King Bed, Jetted Tub, Garden View (Bliss Tent)

Tent, 1 King Bed, Jetted Tub, Garden View (Bliss Tent) | Premium bedding, minibar, in-room safe, desk

Tent, 1 King Bed, Jetted Tub, Garden View (Bliss Tent)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Deck/patio
Soundproofed
Private outdoor hot tub
Air conditioning
Premium bedding
Blackout curtains
Jetted bath
Bathrobes
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Garden View (Harmony Tent)

1 King Bed, Garden View (Harmony Tent) | Premium bedding, minibar, in-room safe, desk

1 King Bed, Garden View (Harmony Tent)

8.0 out of 10
Very good
(2 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Premium bedding
Blackout curtains
Private bathroom
Minibar
In-room safe
  • 41 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Carretera Federal Mz 21 Lote 18-4, Solidaridad, Xpu-Ha, QROO, 77733

What's nearby

  • Cenote Azul - 1 min drive - 1.8 km
  • Ecopark Kantun Chi - 2 min drive - 2.9 km
  • Xpu-ha Beach - 2 min drive - 2.2 km
  • Cenote Cristalino - 2 min drive - 2.5 km
  • Puerto Aventuras Marina - 5 min drive - 6.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 76 min drive

Restaurants

  • ‪Strikers Sports Bar - ‬3 min drive
  • ‪Carey Lobby Bar - ‬5 min drive
  • ‪Jaguar's Discotheque - ‬3 min drive
  • ‪Tokyo - ‬3 min drive
  • ‪México Lindo - ‬3 min drive

About this property

Serenity Authentic Glamping Tulum

Hotel by the sea
A free daily manager's reception, a terrace and a garden are just a few of the amenities provided at Serenity Authentic Glamping Tulum. Treat yourself to a massage, a body treatment or a body wrap at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool, along with sunloungers
  • Free self-parking
  • Continental breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Tour/ticket information, a front desk safe and coffee/tea in reception
Room features
All guest rooms at Serenity Authentic Glamping Tulum have perks, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Decks/patios, daily housekeeping and desks

Similar properties

3 outdoor pools, pool loungers

Barceló Maya Palace - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
9.0 out of 10, Wonderful, 2,038 reviews
The price is Rp4.927.900
Rp6.008.841 total
includes taxes & fees
10 Nov - 11 Nov
Barceló Maya Palace - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: USD 13 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Mystic
  • Serenity Beach Club

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages

Accessibility

  • No lift

More

  • 1 building
  • 1 floor
  • Built in 2016
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 2 and younger are not allowed at this property; all guests older than 2 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately USD 13 per person
  • Airport shuttle fee: USD 120 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 0123008fb13a8

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 2 years old and younger are not permitted at this property

Property is also known as

Serenity Luxury Tented Camp Xperience Hotels Hotel Xpu-Ha
Serenity Luxury Tented Camp Xperience Hotels Hotel
Serenity Luxury Tented Camp Xperience Hotels Xpu-Ha
Serenity Luxury Tented Camp Xperience Hotels
Serenity Eco Luxury Tented Camp Xperience Hotels Hotel Xpu-Ha
Serenity Eco Luxury Tented Camp Xperience Hotels Hotel
Serenity Eco Luxury Tented Camp Xperience Hotels Xpu-Ha
Serenity Eco Luxury Tented Camp Xperience Hotels
Serenity Luxury Tented Camp by Xperience Hotels
Serenity Tented Camp by Xperi

Frequently asked questions

Does Serenity Authentic Glamping Tulum have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Serenity Authentic Glamping Tulum?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Serenity Authentic Glamping Tulum on 18 Nov 2025 start from Rp1.113.815, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serenity Authentic Glamping Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Serenity Authentic Glamping Tulum?

Self-parking is free at this property.

What time is check-in at Serenity Authentic Glamping Tulum?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Serenity Authentic Glamping Tulum?

Checkout is at noon.

Does Serenity Authentic Glamping Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 120 per person applies.

Where is Serenity Authentic Glamping Tulum located?

Situated by the sea, this spa hotel is within 2 miles (3 km) of Ecopark Kantun Chi, Xpu-ha Beach and Oasis Beach. Tajma Ha Cenote and Cenote Cristalino are also within 2 miles (3 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Serenity Authentic Glamping Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 125 out of 212 reviews
Rating 8 - Good. 56 out of 212 reviews
Rating 6 - Okay. 12 out of 212 reviews
Rating 4 - Poor. 11 out of 212 reviews
Rating 2 - Terrible. 8 out of 212 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Much nicer than expected!

So much nicer than expected! Grounds are gorgeous and lots of very thoughtful details through the walkways to the “rooms” we really enjoyed and would come back for sure.
Stayed 1 night in Feb 2025

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful location
Stayed 4 nights in Jul 2022

10/10 Excellent

Nidzfar Julkarnain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent, price not really expensive , accessible to beach , you can also use public transport if you want to go to playa de Carmen where you can go to Cozumel and swimming pool very good
Stayed 4 nights in Aug 2022

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Our room could not have been better. It exceeded my expectation. The restaurant was a disappointment. I'm an early riser and waiting until 8:00am for coffee was inconvenient. Also the breakfast menu was limited and not great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Guadalue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked property
Stayed 1 night in Sep 2022

4/10 Poor

Daniela daniel

Liked: Cleanliness
There were at least 10 kids runnning around it was too noisy. Its suppsed to be a relaxing property. It wss not The hotel was full you could see the staff was overwhelmed at dinner time. The food is very boring
Stayed 1 night in Apr 2023

10/10 Excellent

Tyronna B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED IT !!! :) I still did not get a refund for my car rental though .

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Room comfort

Glamping camping

The concept is great but the tents proved to be noisy and lacking privacy. The beach club closed early meaning sunset drinks were not an option. Food was awful and vastly overpriced but there are plenty of better options nearby. People were lovely and service was fine but in poor weather or if you don’t have a rental car to offer independence it would not have been a wise choice for us.
Stayed 6 nights in Mar 2023

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities

Relaxing beautiful escape

This hotel just opened the grounds impressed me as well as the helpful happy hard working staff! Enjoyed the food especially the chicken tacos and fish.Breakfast was delicious except we found the coffee needs to be improved and if to many guest arrived at they were under staffed.Tents were clean and beautiful.We were moved at one point to another tent do to a large party moved into the one large tent on the resort.Personally I believe the larger tent should be a place for a lavish tent for couples.Do to the fact when large groups stay in them it becomes noisy and tents have no sound barriers .Also guest that do stay need to appreciate and respect their neighbours this is a tranquil resort..I would love to see hammocks on the decks and once the landscape matures this will help with privacy between tents.This resort is amazing and recommend it to anyone looking for a zen experience again my husband and I would happily return and recommend this to anyone looking to escape the everyday rush.Also the beach club was a great place to chill and sip on cool drink.Thank you for the unforgettable retreat beautiful people and grounds stunning!

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cerca de la playa, un lugar excelente para descansar, recomiendo llevar repelente para los mosquitos, el jacuzzi es muy pequeño, para una persona, si lo hicieran para al menos dos personas estaría excelente, muy tranquilo y silencioso para conectar con la selva maya
Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Muy calurosa

La experiencia fue cómoda en cuanto a la cama y amenidades, pero se encerraba demasiado calor por el tipo de material de la tienda a pesar de que tiene aire acondicionado
Stayed 1 night in May 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Se vive una tranquilidad impresionante y se escucha la naturaleza. A pesar de que es epoca de sargazo nos dieron opciones de actividades muy cerca (caminando) para tener una muy buena estancia.
Stayed 1 night in Jun 2025

8/10 Good

Jesus Salazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es agradable y cómodo, no se siente mucha privacidad por el hecho de ser glamping, pero una vez que te acostumbras es igual que cualquier otro hospedaje...
Stayed 5 nights in Mar 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely feel, grounds and staff plus a pretty stretch of beach. Earplugs are provided for road noise which seemed minor except aroun 5am.
Stayed 1 night in Mar 2025

10/10 Excellent

Seungwoo

Liked: Cleanliness, amenities
Very good
Stayed 1 night in Mar 2025

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome beach super close and walking distance to Cenote Minotaur
Stayed 3 nights in Feb 2025

10/10 Excellent

OSCAR PAOLO ALEGRIA

Liked: Staff & service, amenities, property conditions & facilities
Súper bonito para relajarse y pasarla bien
Stayed 1 night in Dec 2024

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Will come back
Stayed 6 nights in Jan 2025

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time
Stayed 7 nights in Dec 2024

2/10 Terrible

Grant

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

My advice to potential customers - DO NOT STAY HERE. This is by far the worst place we stayed during our time in Mexico. The staff, with exception of the individual serving breakfast, are incompetent fools. The ambience, well if you enjoy the constant sound of high speed lorries hurtling down the dual carriageway 24 hours a day, you may enjoy. We did not. It should also be noted that from 6pm you have no access to food, restaurants, drinks, bars, nothing. You may as well be stranded at sea. For our stay, we were treated to noisy neighbours in adjacent tents. Then, for over 24 hours there was zero electricity or running water. We couldn’t shower. We couldn’t brush our teeth. We couldn’t even see 10cm in front of us after sunset. They did nothing to mitigate this for the guests. Their incompetence shining through yet again. Our stay became untenable, who can put up with this for the amount they charge per night, we decided to leave a day early and it was agreed that if we contacted hotels.com we would be able to receive a refund for the final night of our stay. Hotels.com then tried to contact Serenity to confirm but Serenity refused to respond. We’ve messaged Serenity, they’ve refused to respond to us also. These people are untrustworthy, dishonest, and dishonourable. They displayed a complete lack of customer service when it most needed. The meaning of ‘Serenity’ is the state of being calm, peaceful, and untroubled. They should probably change their name.
Stayed 4 nights in Nov 2024

8/10 Good

CHRISTIAN ALEJANDRA

Liked: Cleanliness, staff & service, amenities
Personal buen servicio, el servicio regular de esa Zona en Quintana Roo. Tienes privacidad, el lugar es exótico y encantador, pero, en la noche es inesperado lo que pueda pasar, las paredes de las habitaciones al ser concepto "glamming" pues obviamente, no es pared y se escucha todo y pues ya pasadas alas 11pm había alguien gritando como de fiesta y otro huésped gritando para callar a ese otro alguien (pudo haber sido en otro hotel), pero recuerden las paredes son de lona. Al ser un área en la selva, la luz eléctrica es de generador y el aire acondicionado de mi habitación se apagaba y lo estuvimos prendiendo toda la noche. Fuera de eso la verdad me gustó, limpio, serviciales, acogedor, 8 de 10.
Stayed 1 night in Nov 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience for Glamping.
Stayed 2 nights in Jun 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bastente agradable
Stayed 4 nights in Jun 2024

8/10 Good

Ryall

Liked: Cleanliness, property conditions & facilities
Great getaway to slow down and get in nature. Loved the tents, beach and experience. Unfortunately restaurant is painfully slow, with poor service over priced. Other than that, it’s a quaint little getaway!
Stayed 2 nights in May 2024

2/10 Terrible

Julian Federico Blackaller

Disliked: Property conditions & facilities
La respuesta de la administración respecto de las fallas en el servicio de agua y electricidad fue terrible. La propiedad se encuentra verdaderamente descuidada y con muy bajo mantenimiento. La administración solo pone excusas y no atiende o compensa por las malas condiciónes.
Stayed 5 nights in May 2024