Hotel dekat Alum Cave Trail

"The staff was very knowledgeable and helpful, every part of the place was clean and there was plenty of parking."

"Stayed with my family for a weekend. Had a lot of fun from swimming in the pool needed to be cleaned in some areas but had fun going down the slide to relaxing in the jacuzzi. To taking the trolly to town to seeing baby cubs outside the hotel."

"Dog friendly hotel within walking distance of downtown Gatlinburg. Older hotel showing its age but clean. Staff very nice in letting us stay parked for a couple hours after checkout to go back downtown. Restaurant on property for breakfast was good."

"They need to let you know up front before booking that there is a $16 + a night parking fee. That’s is enough to make me look for a different place to stay"

"The staff were friendly and it was pretty clean. They had a pretty small fridge in the room that could keep very few things. The bathroom was very tiny. The room was fairly clean. Kept finding long black hairs everywhere. It was really hot in the room even when the air was turned to the lowest setting. I would definitely bring my own drinks and snacks while staying here because the vending machine prices were outrageous but over all it was an okay place to stay for a couple nights. The room we...

"Loved the location. The cabin was well designed and clean. Staff were kind, welcoming, and helpful. Parking was easy and amenities were excellent. Looking forward to returning."

"Walkable to downtown area which is a big plus since traffic and parking in the area are always bumper to bumper and pricey, respectively. Friendly and helpful staff with a nice welcome gift of some waters. Great breakfast selection with made to order omelets. Lazy river could benefit from cleaning and an update to the 3 inner tubes that were on their last legs, though overall great property. And while not a characteristic of the hotel specifically, it was both thrilling and frightening to see...

"The hotel is off the main road through Gatlinburg. The surrounding area was remarkably quiet, despite the ongoing construction across the street. We walked to and from the hotel to the Aquarium, about 15 minutes. The park was easily accessible from this hotel. The hotel was very clean, the staff was courteous, and breakfast was the typical hotel fare. I would definitely stay here again."

"Great pool and spa for our grandkids. Convenient restaurant."

"The staff is the only reason I didn’t rate this hotel lower. We only interacted with the two on the evening shift and they were GREAT! Very kind and informative and accommodating. The beds were AWFUL!!!! very used and worn down, next to no actual bedding. Breakfast was biscuits and gravy with scrambled eggs and sausage links, all ice cold. The only warm food was the waffles you make yourself. Probably wouldn’t stay here again if I had to choose but overall wasn’t a terrible stay."

"This hotel was beautiful. The entire staff was helpful and nice, from the valet to the front desk, to the maintenance. They all greeted us throughout our stay even though we didn't use the valet or maintenance. We didn't see a use for the valet because parking was easy. But that keeps your car in the front of the hotel if you plan to leave a lot. The hotel is in such a great location we walked everywhere. We ate twice at the Blue Moose which is the hotel's restaurant and their wings were...

"We stay in this hotel every year and we like it for the location, price, room configuration, two bathrooms, and shower water pressure. It's never been really clean and good smelling, but we overlook it for the above reasons. This year the stay was just terrible. The hallway and our room smelled like wet dog. The shower curtain rod in one bathroom was broken so we all had to shower in the same bathroom. Both sink drains were messed up. There was construction happening, so drilling and...

"Right on the strip close, very close to everything if you hate walking. We arrived like 2 or 3 hours before check in and they let us use the parking lot early and even got the room like 30 minutes or a hour after we arrived. My brakes went out as soon as we got into town so that gave us enough time to fix the car and get food before the room was ready. -Clean rooms -House keeping was great -Beds firm to moderate soft -Pillows lumpy but not bad. - really cool mirror with a speaker and lights...

"clean have breakfast"

"We loved the southern hospitality and everything was as advertised. We would definitely stay again."

"The staff is great. You couldn’t ask for a better location. It’s in the middle of everything. It’s great for parking. I enjoyed breakfast every morning. My only real complaint was that there was no hot water the last morning I was there. I mean literally none. They were working on it which means at times I had no water at all at times."

"Clean room but small bathrooms. Was nice it included breakfast. I do think the parking was a little expensive"

"Elevator out. Pool was closed. Room smelled musty and moldy. Carpet was gross (musty/moldy). There was no hot water. Visible mold throughout. No real lighting in the room. Breakfast was a continental with the option to microwave pancakes. They did give us another room after they saw all the issues. The new room was much better but still had visible mold and the toilet did not work well (running). This place needs to be closed for a full renovation."

"Friendly staff. Clean room. Walking distance to shops and eats. Great breakfast. Have stayed here several times and plan more stays for the future. Highly recommend staying here."