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"Walked in & was welcomed with enthusiasm, check in was quick & easy, I was given some essential information about the hotel & then a leaflet to reinforce this. It all took less than five minutes. I had asked for a high city view room, I was in 3805 and that’s what I got, I could see the Empire State, One WTC & large parts of NJ. It’s a good size room, very clean, good bed, good shower, room safe, comfy chair, desk chair. Nice little kitchenette with everything you need for a few days. Overall the property was good, clean & well maintained with all the staff I met very courteous, keen to help & efficient. I had breakfast there a couple of times, hot buffet, cereals etc. it was good but got busy & frankly was unpleasant when I went at 8am with a number of European visitors who can’t grasp the idea of polite queues. Lifts could be busy & I waited once or twice for more than five minutes for a lift down, but that’s my experience at any decent size NY hotel. When I booked, one of the things that caught my attention was the roof top terrace. It suggested a roof top bar area to enjoy evening views over the City & relax with others. It was a bit of a disappointment to find a somewhat cramped area with a couple of tables and half a dozen chairs. There are views but no bar. The area around the hotel is incredibly busy but felt safe, all the subways are easily accessible from here. A very good hotel & I would recommend it, definitely would stay here again."

"Loved the proximity of this hotel to Znyc"

"It's so close to the subway station. It's jusr a few steps away from the front door to the left if the hotel."

"Just a little difficult to navigate around the building and find and get into the parking situation, but I am not from the city and it is not the fault of the building..Maybe put a sign at the two parking entrances declaring entry for parking or something… "

"Great"

"The staff was very polite and professional. The hotel is near every thing in minutes and clean. I will come back to visit again. "

"It was a great stay, our room was cleaned every day and we stayed for 3 days! Hallways are quiet for the most part. At first it felt like the air wasn’t cooling, but it got cold at night which led to some great rest! "

"Quick check in, clean room"

"Great location. Clean hotel with good dining/food options. Very comfortable beds! Concierge service was great! Staff across all roles were very helpful, detailed, and pleasant. "