Search Hotels Near Arts Centre Washington, Newcastle-upon-Tyne

"Brilliant hotel.lovely friendly staff. Would definitely recommend Lumley castle"

"We enjoyed our stay. However out of 4 nights of our stay one night sleep was interupted by noisy guests returning to their room at 1 pm followd by another gentleman swearing, yelling and banging for at least 30 minutes at 2/3pm. there was allso some functions held at the venue where resident guest parking was made difficult by the sheer number of cars parking for the functiobns. May I all state that the Expedia website details for this venue differs from the venues website. We had a descrepancy on arrival with our room however the Manager/Landlord sorted out the descrepancy and was very helpful. Praise to this person must be given along with the morning breakfast staff. Service was top notch as was the hot food..Altthough the rooms were clean they lacked comfortable seating and decor for the walls would make it feel more homely. I would recommend this venue if it just added some homely features to the bedrooms and paid a bit more attention to the fiitingsand fixtures in the bathrooms"

"Our room was warm and clean with a comfy bed. Service from staff was very attentive."

"Parking good Breakfast option-overpriced and nothing freshly cooked Would avoid weekends if a wedding party was on as very noisy in hotel rooms adjoining. Restaurant ok but substituted by a meetings room on one day of our visit which was like a mausoleum Heating good to start with but a cold spell whilst there and cold on mornings and evenings Accessibility good - no stairs to speak -there’s a lift as well Staff so so some ok -some less so Wouldn’t stay there again"

"Basic hotel with basic amenities. Hotel and rooms need upgraded."

"Great breakfast and friendly staff odeal for tge weary traveller"

"Premier room was tatty… curtains had hole in them, some off hooks, bed throw had mark on it. Despite asking for the room to be serviced and leaving the sign on the door - it wasn’t - I was told they missed it because I was at the end of the corridor!"

"Awful place. Couldnt lock room door. Bedding was dirty and had not been changed from previous customer. Drunk people in next room. Bar very noisy. Food edible. "

"Room was clean, staff were friendly. Only issue i found was the busy road and would have expected better sound proofing. Other than that all good."