Hotel dekat James Steel Park

"The staff were amazing so friendly"

"Room was clean, staff were friendly. Only issue i found was the busy road and would have expected better sound proofing. Other than that all good."

"Great staff, breakfast suited us well and was tasty. Location was good with easy access to the A1 and great if you want to go to Beamish or other local sites like the Tanfield railway."

"I have used this hotel very often in the past But I was shocked how there Standards have dropped. The flood was very poor the service very poor.The lack of singning for there different areas none existent. The room very nice for normal users but for some disabled like me it was a night mare. There was a lack handrails in the shower the shower was fixed and did not detach from the fitted so was to high, Lack of places to put soap bags had to put them on the floor. The radiators were so hot they...

"Perfect for what I needed, but the pub is a bit tired. That said food was okay and rooms where clean."

"All good. "

"Large room . Friendly staff"

"Great pub with rooms, clean and well invested. "

"When we arrived we saw immediately that the sofabed in the lounge was broken and could not be used to sit or sleep on, this was disappointing as it meant there were not enough beds for us all. We contacted the owner and the next day a chap arrived with an airbed. We requested that the sofa be replaced but that did not happen. The wiring in the property is very precarious with one of the light fittings dangling precariously from a plastic junction. The shower does not work. When drawing the...

"The whole process of being able to stay there was awful. I had emails asking me to verify my identity but no correct link sent. I was threatened with a cancellation without refund desite the fact they had not given me the opportunity to do what they asked. Having finally been sent a link I verified and arrived to be told this was very common. At the property Fire Doors were constantly janmed open."