Search Hotels Near beach, Isla Mujeres

"The hotel of which we’ve stayed a couple years ago has unfortunately deteriorated a bit as it’s time has evolved. However its proximity to the public beach across the street is as good as it could get. There is a restaurant I believe is part of the property and on the plaza level is for a view while eating is to be very impressive overlooking the ocean and the bay."

"Very relaxing, clean, great location, amazing beach!!"

"The limited English speaking front desk staff was difficult to get accurate information from."

"We booked our 10 day stay at the 4-star Mia Reef. To say we were disappointed is an understatement. A week prior to our arrival I send the hotel an email to make them aware this was our wedding anniversary as well as my wife's b-day so wanted a nice room and good experience. I never received a response. I attempted to contact the hotel via phone for three days prior to arrival to confirm our reservation, unable to get anyone to answer. I went through their call center they were eventually able to connect us with the hotel. I relayed the same info as my email. He assured me we would be pleased. On arrival we were given a substandard room (2 star at best). the shower head was hanging out of the ceiling and the shower leaked water out of it. In addition, there was no hot water. I tried to call the front desk however the phone did not work. After walking to the front desk and expressing my concerns I was assured everything would be looked after. Nobody ever attended our room. After more attempts to have the issues rectified (2 days trying) with no success we paid an additional $xxxx on top of the $xx,xxxwe spend for the 10 day vacation to upgrade to a villa. The villa was also in need of repair and the A/C unit leaked water badly on to the floor. We tried to speak the with Mgr. however she managed to avoid us for 5 days. We were told, she was only visiting/not in today/took the day off etc. Made a 9 am appointment and she failed to show"

"It was a great location with restaurants and bars around. Very walkable. Restaurant across the street , isla Aroma is delicious "

"Great location on the north! Simple walk to/from the ferry. A cafe next door. Cart rental and money exchange across the street. A couple blocks from north beach. A block off the Main Street Hildago so it’s quiet (but no direct ocean view). Kitchenette is great. They offer complimentary beach towels and beach chairs for use. One small concern is that although secure, the room doors require a key to get in AND out. Estefan was great at the front desk! One of our new favorite places!"

"Overall great experience! Staff was very pleasant. The amount of children at resort was a bit much at times but that’s not the fault of the hotel rather the parents who were non attentive. "

"Staff overcharged us after they "lost" our Expedia booking. Staff repeatedly attempted to charge us for extra money, claiming they forgot to add certain fees. We walked into our room to find a strange man going through our luggage. Breakfast is not included regardless of what Expedia may say. "

"El restaurant estaba muy rico y el personal en general muy amables todos "