Hotel dekat Berkeley Square

"Excellent"

"Stayed several times at this wonderful hotel. Cost this stay was considerably higher than previously, which may merely be a reflection of price increases in the hotel industry generally. Still, something of a bitter pill. Small issue - reservations made something of a point to get my accurate estimate of arrival time for the purpose of determining if an early check-in would be possible. I arrived following my transatlantic overnight flight when predicted, about two hours before 3 p.m....

"The room was super small and when checking in the put my bags in someone else room"

"Beautiful hotel, comfortable & clean rooms and excellent lounge service, with smooth check-in and check-out. Service and child friendly areas lacking, and small details like reception not picking up the phone, unresponsive room service, niece being given food with allergen when stated clearly before. For a hotel of this standard and price, much greater care is needed, particularly with food allergies."

"Amazing service. Great location. Clean quiet rooms."

"Great location in Mayfair, friendly staff, very welcoming."

"helpfull"

"From our welcome by very kind uniformed doormen to our early and thorough check-in by front-desk staff, until our final departure we were treated in the most respectful manner. The décor was beyond gorgeous, with a variety of textures and colors that were delightfully pleasing. The rooms were exquisite and one of the finest that we have ever experienced! While it is expensive, it paid dividends in comfort, convenience, and high quality."

"A very unique experience, like saying in someone’s brownstone. Front desk staff lovely, helped us change our rooms upon arrival as we were in lower basement floor and not happy. Night bartender however was sort of rude and not helpful. Fireplace in lobby was lit and cozy for our arrival, but we never saw it lit again for the 3 days we stayed there. Breakfast could have been a tad better, since they had a chef and a kitchen. Plates from kitchen good, but buffet bakery items, were not great....