Search Hotels Near Biwako Hall, Otsu

"Hotel is expensive and not close to a lot of main attractions. I do not feel the Japanese hospitality in this hotel."

"Friendly staff and help you of everything you need. Very happy with our room big and clean. We have everything we needed in the room. Best ever breakfast we had at the hotel with all kinds of varieties food. We enjoyed using the hot spring area and the massage chairs to relax. Overall my whole family was very satisfied."

"Excellent hotel with great location "

"A superb property that punches well above its price point. The hotel has a beautiful and high quality interior and exterior design. The rooms in particular are fantastic, combining highly aesthetic Japanese design influences with comfort and usability. The general quality of the materials used through is high. The staff are another highlight, clearly well trained, helpful and friendly. A delight to deal with. We very much enjoyed the breakfast offering each day, as well as the access to the executive lounge. The availability of parking on site was also very helpful during our stay. Two small suggestions for improvements would be: 1. An alternative solution for the temporary storage of guest luggage awaiting onward transfer. This is held in the lobby and diminished the stylish space somewhat. 2. The main breakfast area is very busy at peak times. Perhaps the layout of food items could be updated to reduce bottlenecks. For example, the coffee, juice and bakery stations, which tend to be the most heavily used, are all located next to one another. We were fortunate to have access to breakfast at the executive lounge. This was a much quieter and relaxing experience. The quality of the executive / suite level amenities is high and well worth considering. Overall a 10/10 property though. This was our second stay and we will definitely return. "

"Lovely location with very good on site restaurant. The breakfast is a little on the higher price side but very convenient and the staff are extremely attentive. "

"This is a very special hotel. It’s walking distance to Heian shrine. Lots of good hiking spots near by. The food selection is a little sparse, but there are some good spots near by. The room was very large and we got a view of a cherry tree from our room. Joshua from the staff was very nice and set us up for a great trip."

"The hotel is truly spectacular, the most beautifully designed communal areas. The staff were incredible throughout. Highly recommend."

"A very good hotel, ideally located in central Kyoto, just steps from the river, Nishiki Market, and a covered shopping street. The staff were pleasant and helpful, and the room was clean, quiet, and comfortable. The bed and pillows are firm, but I personally slept very well. My only critic is the laundry room, which is much too small for the size of the hotel. I had difficulty accessing a dryer before hours and had to hang my clothes in the room without having access to a drying racks."

"Very good hotel with comfortable beds, washing machines and tumble dryers. We were very well looked after. Thank you for everything."