Hotel dekat Caleta Chac-hal-al

"The WOW factor for this resort was exceptional. The design was well thought out and attention to detail was second to none. Every aspect of our stay was exceptional. Mother nature floated in sargassum but the staff was incredible in their efforts to clean the beach every day."

"Fantastic stay. Amazing attention to detail. Food was fantastic. Staff genuinely cared. Loved it"

"The Scene is outstanding. The food is avg and only two beer options. Housekeeping will not respond to your needs right away. I’ll keep this location in my file. However, I want to consider other options due to hype and being let down. "

"Réponse très rapide! Je suggère cet emplacement "

"Very kind and helpful staff. "

"Solo me hubiera encantado que me dejaran 4 toallas porque éramos 4 huéspedes no 2 "

"The buffets were great, rooms were large and clean. The resort was clean with plenty of activities to do for the whole family. The adults only section was amazing we will be back. Did not enjoy the pressure of signing up for a legendary package. Wasted 3hrs because we were told we had to sit there to receive our 200 per day credit "

"The staff was excellent and the whole experience was great. Plan on booking there again next year."

"Room and bathrooms are pretty old. I saw mold in the bathroom. They try to keep it clean. Staff are very friendly. Food is ok in the tropical, but in the Caribbean, food is excellent. My kids love the pool with the slide. Overall the hotel is ok. "

"yes there were activities for all ages"

"Perfect"

"The buffet was quite good the restaurants I find were quite bland "

"Overall a pleasant stay - room was clean, beach was ideal for young kids since the report is essentially in a lagoon, staff was very friendly, food was delicious, grounds were beautiful and well maintained. One down side was the fact that you don’t make reservations for the restaurants for dinner - it’s all on first come first serve basis. We would wait up to 2 hours for a table and missed all the nightly entertainment. "

"Todo perfecto! Solo podría sugerir utensilios de cocina. Gracias "

"The staff was extremely helpful friendly and accommodating."

"The property is spread vast across four resorts and is absolutely stunning. Its great that staying at TRS you get to access all amenities across all the resorts and it is easily accessible through carts. The best part about the stay is the butler service and our butlers Gustavo and Alfredo were amazing. TRS is the only adults-only property so it is weird that it does not have a swim-up bar and we had to go to other resorts for the swim-up bar which were full of kids. Although there are many...

"Room was clean and cleaning staff usually left us a towel animal.Room was well equipped. Air conditioner worked well."