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Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive

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Luxury
VIP Access
5.0 star property
8.6

Excellent

Oceanfront elegance with serene luxury

Pristine and serene, this beachfront haven offers panoramic ocean views and modern, appealing design. Indulge in the incredible spa with hydrotherapy, multiple pools, and top-notch evening entertainment.

Popular amenities

  • Breakfast included
  • All-inclusive
  • Parking included
  • Free Wi-Fi
The current price is Rp9.875.293
Rp12.019.009 total
includes taxes & fees
1 Jun - 2 Jun

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Family Selection Junior Suite Beachside - 2 KIDS FREE

Memory-foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside - 2 KIDS FREE

8.4 out of 10
Very good
(5 reviews)
  • Resort view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Ocean View - 2 KIDS FREE

Memory-foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside Ocean View - 2 KIDS FREE

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE

Memory-foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE

7.4 out of 10
Good
(3 reviews)
  • Partial ocean view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Pool Access Beachside

View from room

Family Selection Junior Suite Pool Access Beachside

  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Selection Loft Suite Jacuzzi Terrace

55-inch Smart TV with digital channels, TV, toys

Family Selection Loft Suite Jacuzzi Terrace

  • Resort view
  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Selection Loft Suite Jacuzzi Terrace Ocean View

Memory-foam beds, free minibar, in-room safe, desk

Family Selection Loft Suite Jacuzzi Terrace Ocean View

  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Single Use

Memory-foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Ocean View Single Use

Memory-foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside Ocean View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Panoramic Ocean View Single Use

Memory-foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside Panoramic Ocean View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Pool Access Beachside Single Use

View from room

Family Selection Junior Suite Pool Access Beachside Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Selection Loft Suite Jacuzzi Terrace Single Use

55-inch Smart TV with digital channels, TV, toys

Family Selection Loft Suite Jacuzzi Terrace Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Selection Loft Suite Jacuzzi Terrace Ocean View Single Use

Memory-foam beds, free minibar, in-room safe, desk

Family Selection Loft Suite Jacuzzi Terrace Ocean View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Bed OR 1 Queen Bed and 1 Double Sofa Bed
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About the area

Located in Costa Mujeres Resort Strip, a neighbourhood in Costa Mujeres, Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive is next to a golf course and on the beach. Shoppers can visit Puerto Cancun Marina Town Center, while everyone can enjoy the natural beauty of Mujeres Beach and Garrafon Natural Reef Park. Ultramar Ferry Puerto Juárez and North Beach are two other places to visit that come recommended. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Costa Mujeres travel guide
Map
Vialidad Paseo Mujeres, Manzana 1, Lote 10 Sm. 3, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77400

What's nearby

  • Mujeres Beach
    Mujeres Beach
    13 min drive - 2.5 km
  • Cancun Playa Tortugas beach in Mexico
    Playa Tortugas
    41 min drive - 20.8 km
  • Langosta Beach
    Langosta Beach
    43 min drive - 22.1 km
  • North Beach
    North Beach
    60 min drive - 13.6 km
  • Playa Mujeres Golf Club
    10 min drive - 1.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    44 min drive

Restaurants

  • Kulinarium Riu Latino
    18 min walk
  • Velvet
    17 min walk
  • Isla Blanca
    9 min walk
  • Flavors
    5 min drive
  • Mar
    5 min drive

About this property

Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive

Luxury all-inclusive property near Mujeres Beach
Located close to North Beach and Garrafon Natural Reef Park, Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive provides a free breakfast buffet, an adjacent golf course and free water park access. This property is a great place to bask in the sun with a beachfront location, beach cabanas and 2 beach bars. Indulge in a sports massage, a facial and reflexology at the on-site spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. Yoga classes and Pilates classes are offered at the health club; other things to do include archery and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 poolside bars and a swim-up bar.
Other perks at this property include:
  • 3 outdoor pools and a children's pool, along with cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • 8 outdoor tennis courts, a free beach club on-site and babysitting (surcharge)
  • A porter/bellboy, massage treatment rooms and concierge services
Room features
All 180 rooms feature comforts, such as private indoor hot tubs and 24-hour room service, as well as thoughtful touches, such as pillow menus and air conditioning.
Other amenities include:
  • Children's slippers, childcare services and free infant beds
  • Bathrooms with Jetted bath and rainfall showers
  • 55-inch Smart TVs with digital channels
  • Furnished balconies or patios, wardrobes/cupboards and separate sitting areas

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Similar properties

Junior Suite Beachside | View from room
Grand Palladium Select Costa Mujeres - All Inclusive
Costa Mujeres Resort Strip
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
8.6 out of 10, Excellent, 1,003 reviews
The price is Rp6.943.335
Rp8.470.913 total
includes taxes & fees
19 May - 20 May
Grand Palladium Select Costa Mujeres - All Inclusive
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 2 poolside bars
  • 4 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 8 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Health club
  • Outdoor pool (guest access)
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre (10,710 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar near toilet
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Lifeguards
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 35.19 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Family Selection Grand Palladium All Inclusive
Family Selection Grand Palladium Costa Mujeres All Inclusive
Family Selection Grand Palladium Resort All Inclusive
Family Selection Grand Palladium Resort All Inclusive
Family Selection Grand Palladium Costa Mujeres All Inclusive
Family Selection Grand Palladium Resort All Inclusive
Family Selection Grand Palladium Costa Mujeres All Inclusive
Family Selection Grand Palladium All Inclusive

Frequently asked questions

Does Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive?

As of 1 May 2026, prices found for a 1-night stay for 2 adults at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive on 18 May 2026 start from Rp9.992.701, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive?

Self-parking is free at this property.

What time is check-in at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive?

Yes, the property is all-inclusive.

Where is Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive located?

Located in Costa Mujeres Resort Strip, this beachfront property is next to a golf course, steps from Mujeres Beach and within 9 mi (15 km) of Garrafon Natural Reef Park and Ultramar Ferry Puerto Juárez. North Beach and Puerto Cancun Marina Town Center are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive Reviews

8.6

Excellent

9.0

Cleanliness

10

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 90 out of 147 reviews
Rating 8 - Good. 29 out of 147 reviews
Rating 6 - Okay. 12 out of 147 reviews
Rating 4 - Poor. 10 out of 147 reviews
Rating 2 - Terrible. 6 out of 147 reviews

Reviews

Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, extremely helpful staff. Everything my family wanted. Amazing food and beaches that were totally rock-free.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for families with little kids. Good food and service. Beautiful scenery.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this resort. Our group had one adult and two kids with Celiac disease, and the staff was really accommodating about showing us what we could eat and making special gluten free food for the kids. The resort was beautiful and the staff was very helpful and friendly. We had a jacuzzi loft suite in building 12 and it was HUGE. The butlers in building 12 were great. No complaints.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, amenities, property conditions & facilities
Amazing. Perfect resort with excelled service.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! We were not able to try all the restaurant due to not having reservations open but we got to try The Japanese restaurant and the Nest. Our favorite restaurant was the Nest, Captain Armando and his crew were awesome! We had dinner there twice. Nicky at the kids club was great at keeping the kids entertained while the adults enjoy dinner. Maria at the pool was great with the kids. The pool waiters : Uriel, Julio, Carlos and other were also great. Facility is very nice and well kept. Buffet was also great with plenty of options.
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Ryutaro

Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly but there were not enough staff at the front desk when I arrived. Even though around 4pm and only 1 family was there, we waited more than 30 minutes. Butlers were also friendly but often not available. Room was clean but housecleaning was not perfect e.g. no cleaning until 3pm, towels were missing, and the minibar wasn’t properly restocked.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Luis

Liked: Cleanliness, amenities, property conditions & facilities
The hotel has very nice green areas, they have some nice presents for the kids. The food and drinks could be better
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Karthic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good time staying for our second time. It was an extremely busy week so at times service lacked but we communicated when we weren’t happy and the team helped to better the service for the rest of the trip!
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Tarek

Liked: Cleanliness, amenities, property conditions & facilities
the room was spotless and staff was courteous, 24 hours room service
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

LUIS

Liked: Cleanliness, amenities, property conditions & facilities
Great place for families, perfect for family reunions.
Stayed 7 nights in May 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The resort, food and service was incredible. But we feel we were sold a false bill.of goods regarding dinner reservations, even with Family Selection status. Many restaurants closed throughput the week and we had to continually go up the 'chain' just to get ar eservation, only to find the restaurants were never at full capacity. It's too bad, if the restaurant situation was fixed it would have exceeded my expectations, but given the hassle we don't plan on going back.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Romal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great looking resort with excellent staff
Stayed 4 nights in Apr 2025
Verified

6/10 Okay

Adam R

Liked: Cleanliness, amenities, property conditions & facilities
Have stayed here 5 times over the last 5 years and generally service and quality has declined. Spa is amazing, most or the staff are friendly and attentive however our butlers were unresponsive and not helpful the first few days, our room was not cleaned by housekeeping more than once, quality of food has declined.
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel installations, nice beach, and great staff! For a “5” stars hotel the “Isla Blanca” restaurant was a disappointment. The food temperature was always cold, raw meats and rude grill stations staff. The service at the beach was lacking. “The Nest” restaurant was a real treat with lobster and great service from Armando and Alfredo. We had a beautiful room with a gorgeous panoramic view with lots of treats upon our arrival, premium drinks and a butler who booked our dinners. I highly recommend the family selection if you are travelling with children.
Stayed 7 nights in Oct 2025
Verified

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's peaceful and quiet, beautiful, pristine, not too crowded, close to the beach we love our room its panoramic ocean view, great staff great food
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and the grounds are beautiful. There are food and drink options for everyone! I would recommend Family Selection as they go above and beyond to make vacation amazing for the kids. Special shout out to Victor (our Butler) and Ricardo at the Es Niu bar.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Tana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely wonderful, staff was nice and very accommodating. The restaurants were wonderful. The majority of the food was fantastic. We loved it. Can’t wait to go back.
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in Family Selection which allowed my wife and I to go to TRS restaurants. All of the food everywhere was good except for El Gaucho. El Dorado was much better. La Boheme and Sumptori were excellent.
Stayed 7 nights in Mar 2025
Verified

6/10 Okay

ying

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
No upgrade and dirty room with mole, but the hotel ground is nice food is average. The staff is very nice
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Jagdish

Liked: Cleanliness, amenities, property conditions & facilities
Frida and Emanuel our Butler were amazing. The last night we were there they set up a bubble bath for my kids. The Nest restaurant was our favorite! They cook food right in front of you. The beach is a little far out especially for guests not staying on the Family side. The carts can be a little more frequent and should have a bell specially for night. The boat could also run a little more frequent.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above my expectations

This is a pretty big hotel that you cannot enjoy it all in two days, you would need a week minimum but everything was great, we really loved everything, they treated us really good. The food was good, has everything you need. and of course service always on point.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Dev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best resort that we have stayed in Cancun. Facility, room, cleanliness, staff, food... You name it. A true five-star resort for family. We chose to stay the family selection with all inclusive option. Multiple pools and also close to the beach added to the fun. Both of my kids had a great time and so are my wife and me! We will definitely go back! We
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Francisco Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A sprawling campus like resort with a multitude of pools and eating options. We had easy access to a beach that was clean and well maintained. The staff at the resort was definitely top notch and they catered to our needs very nicely. The dining options (most require reservations) were fun and varied. Indian and Sushi were excellent options and they were able to accommodate our group of 14 without issue. Traveling the resort can be done on foot or via numerous golf carts that take guest to and from. Definitely a place to try!
Stayed 5 nights in Jul 2024
Verified

8/10 Good

Thi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, modern and gigantic, if you’re up for some exercise, then walk around otherwise take the trolly or boat is a must as everything is spaced out and takes around 20 minutes to get to. Poseidon is a cute spot for lunch/dinner. The beaches are beautiful, clean and clear blue water, The resort’s best feature would be the family selection side where it’s really kid/family friendly and offers butler service. Taking 1 star off as food was mediocre. All the restaurants are beautifully designed with a wide selection of foods however they all tasted just ok lots of room for improvement there.
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Poseidon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this resort. Doesn’t disappoint. Beautiful facilities, kind staff, excellent food, beautiful beach. One person stood out, Frida, our butler. Always helpful and with a smile. She arranged late checkout for us which was critical as we had a late flight. She also helped us with various other things during our stay and our kids loved her too. Very sweet and kind.
Stayed 7 nights in Jan 2024