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Hotel Bahia Chac Chi

3.0 star property
Travelers can cool off in the outdoor pool or walk to North Beach for seaside relaxation, then cap the day with happy hour at Sport Bar El Rey

Choose dates to view prices

Hotel Bahia Chac Chi in Centro offers a welcoming atmosphere. Enjoy the outdoor pool with sun loungers or visit nearby North Beach and Isla Mujeres Ferry Terminal. The property provides in-room WiFi and a staff that makes visitors feel at home.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is Rp1.101.829
Rp1.522.957 total
includes taxes & fees
25 May - 26 May
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About this property

Hotel Bahia Chac Chi

  • Hotel near North Beach
  • Isla Mujeres Ferry Terminal is located near Hotel Bahia Chac Chi, which provides a terrace, designer shops on-site and a bar. The on-site restaurant, Sport Bar El Rey, features happy hour. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool, along with sunloungers
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), meeting rooms and tour/ticket information
    • Multilingual staff, a banquet hall and concierge services
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All rooms are individually furnished, and include comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
  • More amenities include:
    • Bathrooms with hydromassage showers and designer toiletries
    • 32-inch HDTVs with cable channels
    • Balconies, daily housekeeping and desks

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includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.05 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 18 for adults and USD 12 to 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Masks are required at the property for guests who have not received COVID-19 vaccination

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

Frequently asked questions

Does Hotel Bahia Chac Chi have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Bahia Chac Chi?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hotel Bahia Chac Chi on 25 May 2026 start from Rp1.101.829, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Bahia Chac Chi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Bahia Chac Chi?

Self-parking is free at this property.

What time is check-in at Hotel Bahia Chac Chi?

Check-in start time: 3 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Bahia Chac Chi?

Checkout is at noon.

Where is Hotel Bahia Chac Chi located?

Located in Centro - Supmza 001, this hotel is within a 10-minute walk of Isla Mujeres Ferry Terminal and North Beach. Miguel Hidalgo and Aztlán Galería are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 525 out of 1000 reviews
Rating 8 - Good. 335 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Front staff Jonathan was SUPER helpful and made the stay so much better! Location and cleanliness was great! Highly recommend
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Friendly staff Always clean
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance from the ferry . Nice pool . Good location .
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Corrine

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very clean, staff was very friendly and helpful, overall great stay, would definitely stay there again
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carlos Hernandez

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room and comfortable bed, walking distance to restaurants and bars, also to the beach
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Trever

Liked: Cleanliness, staff & service
Disliked: Amenities
Perfect for the price point. Clean and very conveniently located.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities
Amazing spot! Happy to be there!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Candice

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. The staff is amazing, the rooms are clean and linen fresh. Centrally located and walking distance to everything, the ferry, beach, dining and shopping.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Michelle

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
BAHIA Choc Chi stay was just okay for the hotel conditions. The floors were quite dirty, we had to ask to have the floors cleaned several time. There was mold on the ceiling in the bathroom. The towels were very old and very few to be had. On the other hand, the location was excellent, the A/C was excellent and the staff were friendly.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Laci

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went out of their way to be helpful, and it was in a convenient location with a nice pool.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no restaurant but so many close by. As well as the port and the bus stop right across the street
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no breakfast available. View from our deck was great!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Yeni

Liked: Amenities
Excellent and clean place.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Missy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

Great stay! Very clean, comfortable beds, super sweet staff.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

LaTonya

Liked: Cleanliness, amenities, property conditions & facilities
It is always a joy to stay at Bahia Chac Chi. The staff goes out of their way to ensure a pleasant experience, from checking in to checking out. They are warm, pleasant and always remember you. The rooms are always clean and the linen fresh. It’s centrally located and walking to distance to everything including the ferry.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

JEANNINE

Liked: Cleanliness, staff & service, property conditions & facilities
Short walk to the ferry, the golf cart rental closest to the hotel was the cheapest (Joaquins), Close to beaches and restaurants. Great location, clean room, friendly staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and safe place. nice area. the beach 10 minutes walking.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient next to the port beautiful scenery. Staff was very good. Room was always clean would stay again.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Yarden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place My 3rd time in the hotel Amazing service everyone who works there are amazing will definitely come back
Stayed 7 nights in May 2025
Verified

6/10 Okay

Alana Gail

Liked: Cleanliness, property conditions & facilities
View was amazing! Rooms were very clean! Great location
All photos are view from our balcony
Stayed 5 nights in May 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice quiet hotel. Staff was attentive and super chill. Would definitely stay there again.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

LaTonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay here. The staff is amazing and make sure you have a great experience.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent and location was extremely convenient
Stayed 5 nights in Jul 2024
Verified

8/10 Good

shelley

Liked: Cleanliness, property conditions & facilities
The staff wasnt overly friendly compared to other Mexican hotels. The property and rooms are clean. The light sensors in the room are very annoying especially with 3 people. When one went to go out and get coffee while one in shower the lights we nt out once door was opened. Wouldnt stay there again. I believe Isla has better to offer for hotels.
Stayed 2 nights in Dec 2025