Hotel dekat Ceramic Road

"Excellent hotel with excellent staff. Both restaurants were excellent. Max and Han at the lounge were so friendly and helpful."

"Stunning The staff.. wow.. they are really understand how they handle their customer…amazing staff!!"

"Fantastic hotel in the centre of Hanoi. Staff were super helpful and nice. Rooms was clean and comfortable and breakfast was Fantastic. Loved the pool too to cool down. Excellent Customer Service."

"EXCELLENT HOTEL in every way - perfectly clean, comfortable, modern, amazing service by every single staff there, perfect location with everything just around it, great breakfast, totally lovely and relaxing pool area with music and pool bar - simply said, it's a true oasis of peacefulness in the middle of a very hustling-bustling city. We stayed in another hotel in Hanoi, so we can compare, and this hotel was the best decision we could make. We all were looking forward to come back to this...

"Hotelzimmer war sauber. Personal freundlich und hilfsbereit. Anlage etwas in die Jahre gekommen. Frühstückbuffet eher klein ausgefallen."

"I love this hotel, from many hotel I've visit, this hotel is number one for excellent service. From welcoming guess, clean up my room, also give me advice on what activity I can have, according to my preference. If there is more than 5 stars hotel, then this hotel one of them :)"

"great location"

"The staff were extremely professional and helpful. Our rooms were clean and beautiful. The beds were comfortable. Breakfast was good, the wait staff were excellent. The location is in a central area with many restaurants. Keep in mind it is in a bustling area with city noises. I loved people watching from the balcony. My family of five loved our stay."

"Staff were great. Vivian was the goat."

"Very central and the staff are the most kind and attentive people. I booked my tours on get your guide but Rosie at the hotel showed me better quality crusies at the same price but with added convenience of hotel pickup and drop off. And better tours than what I had booked. I ended up getting the biggest suite on the cruise and upgraded free to a luxury line at no added cost. The hotel has a good relationship with the best tours. Rosie at the hotel is the best booking tours. Best ones at...

"深夜便だったので夜ホテルでシャワーを貸してくださり　汗を流せたので助かりました。"

"スタッフサービスは最高でした。色々と尋ねましたが、丁寧に対応してくれました。エアコンのキャパが部屋の大きさに合ってないので、若干快適とは言えないかな。MAXで付けっぱなしであれば大丈夫でしょう。近くのフォー屋を紹介して頂き、日本人も好きな味で良かったです。どうしても気になるのは虫対策です。蚊は3匹ペシっと、それでもやっぱり何かに噛まれてるので、気になる方は香取線香またはスプレーを準備しておけば良いと思います。お国柄ですから多少我慢は必要ですが、寝る前に虫除けスプレーを身体にしたら大丈夫でしょう。"

"Great place to stay in the heart of Hanoi, close to all the wonderful sights, restaurants, cafes and bars. Staff are friendly and welcoming, daily room service which makes it pleasant. They also have a spa and restaurant on the 13th and 14th level, which are both nice."

"The shining hotel was a lovely place to stay in Hanoi. The rooms and staff were lovely and really enjoyed the pool/bar area, especially at night. The staff were fantastic as it was very hot and they did a great job up there"

"We had a great stay at Splendid secret, the amenities were great, room was clean and comfortable and the staff are very helpful, professional and friendly. Would recommend to anyone visiting Hanoi. The location is also great walking distance to many restaurants, the train street and more."

"This places is very nice and in a great location. The staff is extremely friendly. Be prepared for a staff that always wants to help you in every way they can is not always expecting something in return. I really enjoyed my stay."

"Lovely hotel. Staff were very attentive and Jenny on Reception was particularly helpful. The room was clean and had everything we needed. There is a bar on the roof terrace which is nice to sit at in the evening with a drink. There is also a jacuzzi but we didn't use it."