Apakah Ocean Allure Costa Mujeres - Adults Only - All Inclusive memiliki kolam renang?

Ya, properti ini dilengkapi 5 kolam renang outdoor.

Berapa biaya menginap di Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Mulai 5 Jan 2026, harga yang ditemukan untuk 1 malam menginap untuk 2 orang dewasa di Ocean Allure Costa Mujeres - Adults Only - All Inclusive pada 25 Jan 2026 mulai dari Rp7.602.182, belum termasuk pajak dan biaya lainnya. Harga ini berdasarkan harga per malam terendah yang ditemukan dalam 24 jam terakhir untuk masa menginap dalam 30 hari ke depan. Harga dapat berubah sewaktu-waktu. Pilih tanggal untuk harga yang lebih akurat.

Apakah Ocean Allure Costa Mujeres - Adults Only - All Inclusive ramah hewan peliharaan?

Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.

Berapa biaya parkir di Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Parkir valet gratis di properti ini gratis.

Pukul berapa check-in di Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Check-in mulai pukul: 15.00; Batas waktu check-in pukul: 23.00. Check-in setelah jam malam tidak tersedia.

Pukul berapa check-out di Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Check-out pada pukul tengah hari.

Apakah ada manfaat all-inclusive di Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Ya, properti ini all-inclusive.Termasuk aktivitas Aerobik.

Di mana lokasi Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Terletak di pantai, properti Costa Mujeres ini juga berada dalam 10 km dari Lapangan Golf Playa Mujeres, Pantai Mujeres, dan Pantai Punta Sam. Feri Ultramar Puerto Juárez dan Pantai El Niño juga berada dalam 15 km.

Ulasan, Promo & Foto Ocean Allure Costa Mujeres - Adults Only - All Inclusive 2026

10/10 Sangat Bagus

Adilene

Bepergian bersama teman

5 Jan 2026

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

If anyone is thinking about staying at this property, the answer is YES — this is truly one of the best resorts in the Cancún Costa Mujeres area. Everything was a 10/10. The staff is outstanding. From check-in onward, everyone treated us with courtesy and warmth. Luis from the management team is amazing! always checking in to make sure everything was going well through our whole stay , Julio from guest services was extremely helpful , and Tomas Jonathan and Carla in the restaurants provided amazing service. The rooms were always impeccable, and the beach in this area is absolutely beautiful. Thank you to the entire team for such a wonderful stay — we would absolutely return and highly recommend this resort.

Menginap 5 malam pada bulan Desember 2025

6/10 Cukup Baik

Flora D

5 Jan 2026

The room was dusty because of next door was under repair, they welcome note was not my name

Menginap 5 malam pada bulan Desember 2025

10/10 Sangat Bagus

Marco

4 Jan 2026

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

great place

Menginap 3 malam pada bulan Desember 2025

6/10 Cukup Baik

Gregory

Bepergian bersama keluarga

4 Jan 2026

Disukai: Kebersihan, kondisi & fasilitas properti

Pros - Staff were excellent! Jennifer at the Front Desk went above and beyond to help us, so professional, and we cannot say enough good things about her, even stayed passed her shift to make sure we were taken care of. Nicte (poolside bar) was so pleasant, as were all of the bar staff. Cons - not having the buffet open for dinner was very disappointing and inconvenient, it was only open for breakfast and lunch so you had to go to the a la carte restaurants which is not great for people arriving at the resort after 3:30 p.m to check in or returning from a day excursion. especially since you needed reservations at the a la carte restaurants. Maintenance staff response was lacking for issues to be fixed (ie: shower, dead bolt on door not working - never fixed, electrical issue in a family members room - never fixed) Uneasiness in not having peep holes in the doors. Lacking in entertainment/activities in the evenings, really nothing to do. INCREDIBLY LONG process to check out, had to be done physically at the counter. Safety concern around the washroom by the pool, due to an elevation in the flooring - which is not marked or covered with non-slip material, several people tripped and fell.

Menginap 6 malam pada bulan Desember 2025

10/10 Sangat Bagus

EMILIO O, Miami

Bepergian bersama keluarga

4 Jan 2026

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

Large and clean room , amazing beach , excellent hotel , I recommend 100%

Menginap 4 malam pada bulan Desember 2025

10/10 Sangat Bagus

Ryan Jonathan

Bepergian bersama keluarga

4 Jan 2026

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

Great, beautiful new resort. Staff and service was excellent. Lots of diverse dining options. Plenty of space at pools and on the beach. Good level of activities and entertainment. We heard some guests having problems with getting reservations at a couple of the more popular restaurants, but that was not an issue as we had a Privilege room where we could make reservations for the week ahead of time. Also, restaurants seemed to have room at the earlier seating (6:30 or before).

Menginap 7 malam pada bulan Desember 2025

4/10 Buruk

Cameron George

Bepergian bersama teman

4 Jan 2026

Tidak Disukai: Kebersihan, fasilitas

- [ ] Bug in room - [ ] Warm mini bar, was not stocked when we arrived - [ ] Paint overspray and sheet rock mud on floors - [ ] Swim up pool is cold - [ ] Bag was not at room when we got there - [ ] Mixed messages on when things are open - [ ] Night food - [ ] Nachos were nasty and had no guac - they were out - [ ] Multiple bars had no straws or limes - [ ] Turkey sandwich was okay but had barely any meat - [ ] Cheesecake was bad - [ ] Disco/dance area of sports bar had no dj or music - [ ] Butler has not contacted us and are unable to properly make reservations due to system only recognizing one guest. - [ ] Unable to choose a time for dinner reservation, just auto puts 6pm

Menginap 3 malam pada bulan Desember 2025

10/10 Sangat Bagus

Sybil

Bepergian bersama teman

4 Jan 2026

Disukai: Kebersihan, fasilitas

Stayed 4 nights upgraded to Privilege status. I recommend. The food was good, great customer service, comfortable bed. The beach was just OK. Definitely will revisit!

Menginap 4 malam pada bulan Desember 2025

6/10 Cukup Baik

Lori, Jersey City

Bepergian dalam rombongan

3 Jan 2026

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

They need to improve on service, quality of food, hospitality, and more.

Menginap 5 malam pada bulan Desember 2025

10/10 Sangat Bagus

Emma Margaret

Bepergian bersama teman, Bepergian bersama keluarga

3 Jan 2026

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

The staff was excellent. The pools and beach beautiful and the rooms spacious and lovely.

Menginap 5 malam pada bulan Desember 2025

6/10 Cukup Baik

Joyce

Bepergian dalam rombongan

3 Jan 2026

Disukai: Kebersihan, kondisi & fasilitas properti

Poor customer service, no communication about activities, app we were supposed to used to book reservations for restaurants did not work properly and hotel staff failed to address issues to my satisfaction.

Menginap 4 malam pada bulan Desember 2025

8/10 Bagus

christina

Bepergian bersama keluarga

3 Jan 2026

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

staff very friendly! however- not sure “privilege” is worth the upgrade. We could not get into the steak house- and for the alcohol- did not see much of an upgrade for that. If you want to sit on the special beach- you need to get there early to reserve a spot with your stuff. When it is at capacity- not sure how they can accommodate everyone in the “privilege “ area. But it is a beautiful property!

Menginap 3 malam pada bulan Desember 2025

4/10 Buruk

Greg

Bepergian bersama teman

3 Jan 2026

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

They did not have our room available and we were forced to upgrade and pay an additional 1300$. Our mini bar was not fulfilled on several days and had to repeatedly call the operator and at times it was not replenished. It took 1 hour to get chicken fingers at the privilege pool and they did not give us the correct order. Our TV stopped working 2x while we were there and had to call a maintenance person. Should I go on? Our Butler gave us the wrong start time for a show and we missed iur reservations because of it.

Menginap 6 malam pada bulan Desember 2025

2/10 Sangat Buruk

Weng Si

Bepergian bersama keluarga

3 Jan 2026

Disukai: Fasilitas

Tidak Disukai: Kondisi & fasilitas properti

My family of four stayed for 4 days and 3 nights over Christmas to celebrate my mother’s birthday. We booked two rooms, which happened to be connected upon arrival. Unfortunately, the shower in one of the rooms was not working. I reported the issue that evening to the butler and then the front desk. Maintenance came to inspect the shower but left without any update. After following up later that night, I was told the issue couldn’t be fixed and was offered a room change. I requested that both rooms be switched so our family could stay together, but was told this required supervisor approval the next day. The following morning, we were assured the room change was confirmed and were asked to pack and wait in the lounge. After over an hour packing and another 45 minutes waiting, the supervisor insisted on inspecting the room herself and then told us we could stay and that maintenance would try to fix the shower after all. This showed a serious lack of communication and wasted our first night and half of the next day. Compensation was offered in the form of spa services, but the next available appointment was after our departure. This experience fell far below any 5-star standard. Poor communication and inefficiency made this stay extremely frustrating. I strongly recommend avoiding this hotel.

Menginap 3 malam pada bulan Desember 2025

8/10 Bagus

Eric

Bepergian bersama teman

2 Jan 2026

Disukai: Kebersihan

Rooms were smaller. Food and service was excellent. Resort lacked the nightly entertainment yet.

Menginap 5 malam pada bulan Desember 2025

6/10 Cukup Baik

Stella, Rolling Hills Estates

Bepergian bersama keluarga

2 Jan 2026

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

Food is not good as a five star resort

Menginap 10 malam pada bulan Desember 2025

10/10 Sangat Bagus

Shawntel Nicole, Stockbridge

1 Jan 2026

Staff and amenities

Menginap 3 malam pada bulan Desember 2025

6/10 Cukup Baik

Angela

Bepergian bersama teman

31 Des 2025

Disukai: Kebersihan, fasilitas

Food, drink, beach was great. Most the staff was great. Had issues in our room with the bathroom. The ceiling and walls were leaking toilet water from above us. Reported the issue at 7am did not get another room until 7pm. Had to repeat and complain multiple times to multiple employees at the front desk. The manager on duty Jennifer did not resolve anything and kept putting us off. Another employee had me waiting in the lobby for Jennifer for over an hour 1/2 and neither showed back up. I had to complain to another manager who finally got us another room. Guess Jennifer’s shift ended and she didn’t care enough to fix the issue she knew about since her shift started at 8am or 9am. Ridiculous to tell us they had to get a room cleaned before they could check us in but they were steadily checking in other guest. Sucks I had to spend most of one day on vacation try to resolve this. Witness several people also complaining about plumbing issues from water leaking out of light fixtures to toilet dismounting off the wall with water leaks. The jets in our tub did not work either.

Menginap 4 malam pada bulan Desember 2025

8/10 Bagus

Stephen O.

30 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

The rooms were clean, spacious. For a new facility, everything was in good working order, plumbing, electrical were all in good working condition. Staff were always readily available, polite and eager to help.

Menginap 7 malam pada bulan Desember 2025

10/10 Sangat Bagus

Gregory

30 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

5 stars

Menginap 7 malam pada bulan Desember 2025

4/10 Buruk

Ryan

30 Des 2025

Disukai: Kebersihan, kondisi & fasilitas properti

Unfortunately, the negatives outweighed the positives. The biggest issue was the misleading room description. We booked a Junior Suite with sea view but were given a room facing the back of the building with a view of another resort. When we complained, staff claimed that as long as we could slightly see the ocean from the balcony, it qualified as a sea-view room—which is misleading and unacceptable. We also experienced ongoing power and AC issues. The circuit breaker kept tripping, and the room phone didn’t work without power, forcing us to walk to the front desk multiple times. The first night, no technician showed up and we slept without power or AC. The second night, after insisting again, they finally sent someone and fixed the issue, but the situation was extremely frustrating. Food quality and access were disappointing. Two restaurants required reservations, yet there was no availability for our entire stay—even from day one. Staff refused to make any exceptions. The remaining restaurants had long lines, with wait times up to an hour. One night, we couldn’t get dinner anywhere and had to rely on room service. The club sandwich we received was tasteless, with very dry meat. Guests who booked through Expedia receive a different-colored wristband, and the staff clearly treats them as inferior, which was very noticeable. The spa experience was also a letdown. We paid $280 for an 80-minute massage. Mine was fine, but my wife’s deep tissue massage was poorly done. The manage

Menginap 4 malam pada bulan Desember 2025

10/10 Sangat Bagus

William

29 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Spotless and courteous, a true five star resort

Menginap 4 malam pada bulan Desember 2025

10/10 Sangat Bagus

Nikita

28 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Brand new beautiful resort, beautiful room, amenities, gym and restaurants, especially Privilege restaurant and pool, staff is super attentive and kind.Ceviche at seafood place is bomb, coffee shop and French place are yummy too. Make sure u make reservations with the butler for all days of your stay right the way after check in , or you will wait a long time to get anywhere.Overall very relaxing, enjoyable experience, thank you guys

Menginap 5 malam pada bulan Desember 2025

10/10 Sangat Bagus

Tamara

28 Des 2025

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

Julian Ortega was great! Meeting him at the beginning was a great start of our resort experience.

Menginap 4 malam pada bulan Desember 2025

10/10 Sangat Bagus

Alice

Bepergian bersama keluarga

28 Des 2025

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

Me and my family came for our first Christmas vacation. We had a great time. Huge S/O to Francisco in the Sports Bar too. My partner and I had the best drinks from him.

Menginap 3 malam pada bulan Desember 2025

Ocean Allure Costa Mujeres - Adults Only - All Inclusive

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Ulasan Ocean Allure Costa Mujeres - Adults Only - All Inclusive

Sangat Bagus

9,6

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