Cari Hotel di Bath and North East Somerset

"Nice property, pool facilities are excellent but you do need to book to use them which isn’t advertised that clearly. Overall a nice hotel, quite corporate style but has everything you need!"

"Good location. Staff are friendly and helpful. Room is clean."

"Top notch stay all around. Beautiful hotel, friendly staff, and location was central to everything. One piece of advice: we made the mistake of booking spa treatments with Thermae instead of the Gainsborough - we should definitely have booked with the hotel. Their facilities were far superior to Thermae's! Highly recommend!"

"Heel mooi hotel, grote verzorgde kamers, het ontbijt is een aanrader."

"We spent 10 minutes here - was a surprise for my partner . But we both got a surprise at the disgusting room we was allocated . Still awaiting a refund Pictures tell the story room 118 5 star hotel really ??????"

"Very nice hotel in brilliant position very near to all attractions. The staff were very welcoming and friendly, especially Sally such a joy to be round. The breakfast was excellent and staff very professional when serving. Room very good, clean and comfortable. Will definitely stay there again when next in Bath."

"Clean room, very friendly staff, great location!"

"Nice but basic rooms. Reminded me of a travel lodge bedroom. Hotel itself lobby and restaurant lovely, nice touch with the free snacks Staff are lovely Has paid parking which is rare in Bath However don't feel as though it should have been so expensive"

"Lovely centrally located with very friendly staff"

"Rather slow and complicated check in process. This hotel requires a credit card holding payment of £30, which they claim is normal practice. Not something I've come across so don't agree, but compelled to do so. It would help if the card reader actually worked! Breakfast and room both adequate given the price."

"Was an unreal stay, in the middle of the city everything you want to do there"

"Great room with best appliances and very clean. Staff are extremely helpful and the WhatsApp messaging works really well and avoids having to go to reception with every query. The rooms could benefit from built in air conditioning, however we were provided with a portable one immediately on request. The restaurant offers good food but not a huge selection and the service is very slow for both dinner and breakfast. The spa area is great with both an outdoor regular pool plus a heated pool with...

"The lift was out of service, so we had to climb three floors coming and going, including with heavy luggage. Bit of a spiral staircase as well."

"The staff were fantastic and incredibly helpful. Check in and check out was simple and the walkthrough was fine. However, our stay did not meet our expectations. The room did not look ANYTHING like the photos on Expedia. Room #2 specifically was damp and smelled a bit stale and moist. The carpet certainly needed a cleaning and the room did not appear in a regency style we were expecting for our engagement trip. We may have had the one room in the hotel that was not in that style but we were...