Cari Hotel di Puerto Vallarta

"Resort was amazing. Food and staff were excellent. We were they over the cartel stuff and the resort did a great job keeping everything normal as they could staff work 24hrs because they could not leave the resort they were exhausted but kept working. We tipped extra for there hard work. We will he back. Thanks for keeping us safe! "

"All of the above!"

"Everyone was wonderful! Food was great and rooms were clean! Building overall could use some upgrading but other than that customer service was great!"

"The staff were all amazing, so caring. Even in the difficult security situation that arose during our stay, they handled in fantastic and worked hard to keep everyone safe and happy. The fish house was amazing, and all the activities available throughout the day were awesome. Hotel was so clean, and it was so nice having the room cleaned daily. Great margaritas as well!!"

"Very clean, great food and wonderful staff! I will return. "

"Wonderful stay "

"Staff very nice and friendly. Help us with anything we needed. Didhier Serrano front desk staff very helpful and so polite. Jovani is another very helpful staff member very nice and polite also. They are the best and I would definitely stay at this resort again and I do recommend others to stay with them as well."

"4.5/5 Staff at CPG were outstanding. Always very helpful and courteous. Even during the events of 2/22‐2/24, they worked admirably. Rooms were well kept. There were only a few areas that could use some attention, but nothing was dirty or unsightly (the a/c in our room was a bit loud). The food was better than I thought it would be. The buffet always had enough variety that everyone in our group was satisfied. Location is good. We walked 10min to the marine terminal for our excursions. There is a...

"Everything was perfect! The staff is really friendly, welcoming and always ready to help! We really appreciated the warm attitude of everyone at Fiesta America, the delicious food of each restaurant and the beautiful, clean and well maintained facilities. Puerto Vallarta is a beautiful town with lovely people! Highly recommended to anyone who wants to experience a piece of paradaise! "

"The staff worked very hard to keep us all comfortable during this crazy week."

"Great service, availability of food and drink, being right by the beach, warm pool, and kids’ club. "

"We had a wonderful stay! Our room was quiet and comfortable, even facing the street. We felt very taken care of, especially when the city was in turmoil. Thank you to all of the amazing staff!"

"Room always clean. The whole resort was clean! Wonderful location. The employees are very friendly and helpful. "

"The hotel was lovely, very clean and staff were excellent. There is an outlet Mall a few blocks from the Hotel. The pool area was lovely but the obsession with saving chairs made it awkward to attend. We were here during the February 22, 2026 Cartel violence. The Hotel Locked down for 2 days as violence swept about the City, we felt very safe and the staff did a wonderful job of keeping us all sheltered, fed and watered while all outside services were disrupted for 3 days. My thanks to the...

"Our room was amazing as we had our own private pool. The staff are excellent and so darn nice. There was some cartel violence during our stay, and the very limited staff that worked around the clock ROCKED even through their fears, lavk of sleep, and not being able to leave to go home to their families. Is it an older hotel?Yes, are they renovating and doing upgrades?Yes, but despite all that, we are most definitely coming back year after year. This is our place. "

"Room / view/ staff and food were all wonderful !! I stayed in the south tower which had a wonderful rooftop pool / bar ..all the food was wonderful and the spa was fantastic and beautiful.. will definitely return "

"We truly loved our stay. The only issue was the elevators. The food choices were amazing and the staff was always friendly and helpful. We will look at staying here again."

"Our room had been renovated and the room was very nice"

"Z"

"very kind staff and the hotel is beautiful. "