Search Hotels Near Ensemble Artisanal, Marrakech

"Beautiful hotel/riad and very close to Jemaa el Fna"

"The staff was excellent and the place was immaculate,"

"It was all perfect , very friendly staff"

"Great stay in a beautiful Riad. Truly an oasis from the crazy souks . Staff especially Selma were kind and helpful. The spaces for lounging were gorgeous only downside was the arrangement of the pool which was away from the loungers and the hot tub/jacuzzi was not working to get hot and only suitable for a hot day since it’s cold and shaded."

"The hotel was advertised with Airport transfers - there was no transfers and we needed to pay for taxis"

"The breakfast authentic rooms and service Ibrahim the care taker amazing Helpful to arrange taxi and tour Luggage service and the amazing bedroom"

"Always a fantastic stay here. Perfect for a winter get away. I’d find it too hot in the summer. The food, gardens and hotel itself are incredible. One of the best hotels I’ve stayed at. Oh and the staff and always helpful. Thanks!"

"What a delightful experience! The unique and spacious rooms (we had two) are a peaceful oasis—a delightful respite from the chaos of the Medina outside. The interior courtyards provide tranquil spaces. The staff is extremely friendly and helpful. I highly recommend this hotel!"

"Very rude and unprofessional staff. The AC wasn’t functioning well and most of the time the room was very hot. Room service is very late and not to the standard of the price paid. Misunderstood the booking days and made me pay for an extra night while at checkin I gave them the dates I was supply to stay, when I told them they need to fix it they argued about the new price and when asked for the authorities they wouldn’t call the police and physically blocked me from leaving the premises to call the police. They held my suitcases and passport in my room and did not inform me that I was supposed to checkout on the 19th until I returned from my day out. Overall customer service is very poor and unprofessional, there is no customer satisfaction not the price paid is worth the amenities. Paid similar price at the ritz and had the best ever experience and service. This shows how the hospitality in French managed hotels in Morocco and the customer service in general still lacking and the bureau of tourism should be aware of these issues. I would not recommend this facility to anyone else in the future."