Cari Hotel Kapsul di Francisco Uh May

"We had booked for two nights and we left after the first night. The place is uninhabitable and we needed to find lodgings elsewhere. There were no blankets and we were cold in the night, no hot water, only 3 pillows while we were four people. There were bugs all over the room and a nasty smell. There was dog poop and dog pee all over the common areas. Definitely do not recommend"

"The restaurant had extremely limited food supply and drinks. The pool and spa area wasn't available. For a hotel so close by the airport used basically only for emergencies, there was zero emergency preparations."

"Excelente lugar"

"The property was amazing, the staff was superb, and the food was really good. Overall and awesome vacation but the rooms were basic and deserved a 3 star rating. Everything else I give a 5 star."

"The staff was extremely helpful and friendly. The swimout room was awesome. We loved it. The resort is clean and well-maintained. The food was good for the most part. The French and Italian restaurant was great. Our biggest complaint was that there wasn't enough Mexican food to eat."

"This was a great stay. You can't get better for your money. I wish the WiFi was better, after 10pm, there was no connection available. I also wish they could improve their AC units. It was not working properly during our stay. Overall, great beach and great staff. Thank you."

"We had a wonderful stay at Olivia Oceanfront Tulum! The breathtaking beach views were absolutely amazing, and watching the sunset from the rooftop was truly the highlight of our experience. The entire team was incredibly friendly, welcoming, and attentive. Our room was clean and well-maintained throughout our stay. We loved every moment and would definitely recommend this beautiful hotel to anyone visiting Tulum. We can't wait to come back!"

"I do did not realize there was absolutely zero food options for this place. Although they did offer breakfast, it was white bread processed meat and processed cheese. Not in a convenient location, but the hotel is nice no food and no walking options are the biggest drawback here."

"We had a wonderful experience at Kai Tulum! Everything was great, and we really enjoyed our stay. The beach and sea were clean, beautiful, and warm — perfect for relaxing and enjoying the Caribbean. Another big advantage was the nearby Maya archaeological museum, which made the experience even more special for us. The location was excellent, and everything met our expectations. We would definitely recommend Kai Tulum to anyone visiting the area!"

"This is a super small hotel with no elevator and tons of stairs. They only have one restaurant and one really small pool. This is not the place for elderly people or people who want to socialize with others."

"we were looking for a hotel at the end of our trip and came here and were so positive surprised. This hotel is amazing. From the extreme welcome of the staff and the beautiful layout of the hotel you feel like you are on a jungle vacation. They have a super nice, clean and large pool area and we were there all by ourselves. they will give you a shuttle to the entrance of the Jaguar park, as well as a band so you can ride the electric transportation in the park to go to the national park beaches...

"Beautiful boutique hotel. Friendly staff. The beach right outside is perfect to lounge and enjoy the sea view. For swimming, the best beach is a 15-20 minute walk along the shore. That's also where we rented snorkel gear and booked a tour to see the turtles."

"El mejor hotel🤍El chef uno de los mejores del mundo🤍El staff increìble🤍Una de las mejores experiencias de mi Vida. Gracias, Gracias, Gracias🤍"

"Amazing stay!"

"The resort was wonderful! My group had 4 adults and 2 children, and we all had the best time! They helped make our stay enjoyable and fun. We were able to get private taxi services, excursions, shopping, and a photography session all through the resort. The staff were all amazing! We had a small issue with our room that they remedied immediately and went above and beyond to ensure the rest of our stay was special. The food was great, entertainment was fun, and the property was gorgeous! Very...

"Fantastic place"