Hotel dekat Gagliardi Gallery

"We were supposed to receive check in information 24 hours in advance. When we never received it I had to contact the property 3 times before they sent the codes. The room was supposed to have a’sleeper sofa’ - what it had was a cot that took up what little space we had and meant we had no comfortable place to sit. The room was incredibly noisy with constant foot falls and racket from the room above."

"We went to a Chelsea match so the location was a 10/10 for us. But overall the hotel really shows signs of wear and tear."

"Great staff, great location, a buzz about the place and area. Breakfast was excellent, room was comfortable and clean. Can't knock this place, would absolutely use again when visiting this part of London."

"We stayed here last year and absolutely loved it and the service was excellent. I have to say it wasn’t quite the same this time. Breakfast was quite chaotic. The buffet was not being replenished and there were people waiting over 5 minutes by the coffee to get the filter jug refilled. We had the cooked breakfast and when we came last year toast was served with it. We waited a while and no toast came. I tried to get the attention of a waiter but in fairness they were all busy. As we were near...

"The staff where are very friendly and professional and we really appreciated the room upgrade. It was a very lovely gesture!"

"This was our first time staying at The Other House and we would definitely come back. The apartment was small but they made greatbuse of space and furnishings were unique and welcoming. The location was very central, easy walk to Hyde Park, Kensington Gardens, lots of great restaurants to choose from and area felt very safe. We only used the lounge for a drink one night. "

"This hotel is lovely. The staff are very friendly and helpful. The room was very well appointed. The bed and linens were really wonderful. Enjoyed our stay here very much. "

"Excellent stay Close to stations and shops"

"Very convenient location, close to tube station. Good services and the appliances."

"The property was tired and in need of an upgrade for the cost it was charging its clients. The tiled floor in one of the lifts was badly cracked. The seat in the toilet of my suite was in need of replacement. The chairs and sofa within the suite had low backs and was very basic and uncomfortable. The breakfast was self service and the food was not very hot. We requested three members of staff to have more coffee. Our stay for two nights for two suites including breakfast was pre booked. On...

"The breakfast was perfect for me, with just the right options."

"Ideally located for sightseeing holiday. Short walk to museums and South Kensington,and a few minutes walk to the tube for access to most sights. Quite, safe street with Sainsburys next door for all shopping needs. Apartment spotless with good facilities (although cupboards a bit too high for small me). Staff friendly and reception manned for check in. Will be back! "

"Extremely helpful and courteous staff on check in and throughout our stay. The location is incredible for low traffic volumes but proximity to Earls Court subway lines (to airport and on main District line). Rooms were small (no chairs to drink morning coffee) but bed and pillows were incredibly comfortable. I would definitely return."

"Perfect hotel. You won’t be disappointed."

"Clean and comfortable room, rich and varied breakfast."

"Room was very clean and had everything we needed, however very small and twin beds pushed together and had to wiggle down one side to get into bed. Helpful front desk staff and check was completed when I left my bag in the morning so all ready to go straight to the room at 6pm. Bathroom was ok but door is sliding obscured glass and a 1cm gap so not very private for 2 friends sharing! Air con was great as it was boiling hot. Great that I could leave my bag in the morning and when we got to the...