Search Hotels Near Germantown Performing Arts Centre, Memphis

"Overall great experience staff was very helpful. The suite looked smaller online in the photos, but it was actually very spacious suite ."

"Everything was nice and clean"

"The lady at checkin charged me for 5 rooms when i only had 2. Took 4 days to get it straight, then 2weeks to get refunded. "

" Bed was clean and comfortable. Staff was pleasant and helpful. Kitchen cabinets were completely empty. Floors in room were in need of repair or replacement. Half the toilet paper holder was broken off the wall, so the rolls were set on the back of the toilet which is impossible to reach when needed so I put a roll on the bathtub. Electronic key did not always work so the front desk had to let me in and reset it several times. At least it worked the night I was out late so nobody was manning front desk. Halls were generally quiet but since my room was near housekeeping, I did sometimes hear them going in and out. Also heard garbage disposal from other rooms but that did not bother me. I didn't see any restaurants etc nearby and no complimentary breakfast. Overall served my purpose which was a place to stay while visiting family after the first hotel I reserved months ago canceled my reservation before I arrived and said no rooms were available due to a long-term contract being extended. I didn't bring a car but it appeared the lot was full at night.Snack and beverage vending machines in lobby."

"Great value for the room price. Excellent location. Clean, although my room had a damp smell. Staff present for a smooth check in. Disappointed no staff were present the two times I stopped in the morning. Breakfast area is clean and inviting. However, the food was subpar. Fruit was not fresh and the coffee lukewarm. I will stay at this property again and trust my experience wasn’t typical."

"Several items to note> 1. There was no place to plug the Coffee pot in. so i had to improvise with the power strip that powered the uwave and frig.. Not fun. 2. The toilet was made for small children, and flushed it self every 30min. Annoyoing! 3. the beds squeak and there was no back support. Uncomfortable! I would have complained, if your going to put in the worst room in the hotel then perhaps I should rethink my next stay,and go back to the Marriott."

"My mom & i was there for only one night, due to me having surgery. The room was nice and clean. The problem we has was the big lamp wouldn't come on tried unplugging/ plugging it up yet it didn't work. There was a fridge no microwave. There was a Foul Smell coming from the bathroom it was Clean but the smell was reall rank."

"We had an issue with the room. One of the staff members stated he may not be able to change us to another room due to the number of guests they had; however Ms Gabby stepped in and changed us to the room we paid for. She was so helpful and greeted us with a smile and friendly word every time she saw us."

"Bathroom and room did not look cleaned very well. Service did put new towels did not make beds. A/C had bad cord looked burnt had to manipulate plug connection a bit for it to work. Lobby and Breakfast area was clean and prepaired each morning on time. Price was very cheap so it is what it is. Worked for my work trip. A little cleaning and maintenance in room and it would be 4 stars for the money."