Hotel Independent di Hanoi

"The staff here are extremely welcoming. On my arrival I was given a refreshing drink whilst waiting to check in which was great after many hours of travel. I was also given a map by one of the reception staff who also marked out places of interest. He also showed me where I could by a local sim card. My room was nice and clean with all the usual amenities. I also had breakfast included. There was a good range of hot and cold food including freshly made eggs and pho cooked on request. Hotel is...

"Very nice to stay in this hotel.. will come for next trip in Hanoi. Staffs are very kind, especially Ms. Jolie, Chloe at reception, Mr. Marco, Enzo and Alberto at front door, and Ms. Bella and Alice at restaurant. They are super kind and helpful while We stayed.. Foods was delicious, hotel condition was good. Everyone has big smile all the time to make customer happy.."

"Hospitality of this hotel was excellent. The Pho from its restaurant was also extrem delicious (I‘m Vietnamese and "

"We were welcome by a lovely lady at Check-In desk, the staffs was very helpful with extremely helpful service. The hotel is located in central Hanoi very close to hoan kiem lake and convenient for dinning and night walking street on Friday to Sunday."

"Best rooftop cocktails in old town"

"If not for the billing mistakes and claims for minibar (which were resolved) it would have been perfect. Don't tell the guest that the water and soft drink is complimentary in a suite when your staff then claims payment for this. "

"Oki"

"スタッフさんがフレンドリーで困っていると助けてくれる。柔軟な対応が嬉しかったです。"