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"No room service Only refrigerated food"

"First of all, I want to start with the fact that the experience manager luis, front desk Andrei, customer guide margarita, were all very very helpful and worked to make our experience as good as it could be. But after finishing out our vacation, I can’t help but say that was not the experience we expected or wanted as our baby moon. 1. When you walk in, you are almost forced into a breakfast with the Premium Tour Group to listen to their pitch. It happens so quick after check in, that they make it seem like it’s part of the service. But it’s not. They were nice, but felt like a waste of our time. 2. They rejected our entry to a mexican casual restaurant because I was wearing Oofos sandals. My wife was wearing the exact same pair but they said she was fine, but it wasn’t for me. Then they proceeded to let three couples go in without even checking their footwear, which they were wearing nike flip flops, adidas slides, and another pair of flip flops. This led to us going up to the front desk, complain, and at that point it wasn’t even worth it. The experience manager luis did his best to accommodate us but that host from the mexican restaurant at 4/30, I don’t know what her name is but was fairly large in stature, I can’t help but say she was discriminating us and was inconsistent with her “dress code” 3. Their rooms are VERY humid. The pillows are damp the whole time. 4. The staff just comes in without knocking. All things considered, we will look elsewhere from now on"

"Todo muy bien "

"The room was lovely and well stocked with drinks and small snacks. As well as a plate of fresh fruit and champagne for being an Expedia gold member. The mattress and pillows were super comfy. The biggest perks were the staff and the property. Everyone was so helpful and kind and the entire place was absolutely pristine. There were always plenty of loungers available at the pools and the beach. I do wish they had more permanent shade options on the beach as it was too windy for the umbrellas and I got crazy burnt, but I didn't want to miss out on the beach!"

"Service was great,beverages are straight from cans and bottles wich I like a lot (no machines) Alcohol taste great, food first clase Definitely coming back"

"Beautiful property"

"From Mateo, Mara, Hugo, Victor, and the entire wonderful crew and staff - we thank you and love you all for your hard work, dedication, and commitment. You made our stay truly unforgettable, and we're so grateful for the care and warmth you showed us everyday. The food was A one perfection -though the portions could have been a bit bigger. However they don’t limit you on what you can order- so I understand the meaning behind it all- preserve and don’t be wasteful. They have a variety of food and It’s not a buffet so it makes it all even better because then you know the food is made fresh. They have a variety of options - don’t be afraid to ask, Everything else was restful and peaceful, made even more special by the surprise from my fiancé. The views were beautiful, and it was so easy to get around. It was just a short ride to Playa Norte with a golf cart, and Dolphin Discovery was a great experience too. We can't wait to come Back."

"10/10! Catalonia always is the best option!"

"The property was well kept, beautiful rooms, and just very peaceful all around. But the service… it was truly exceptional! We’ve stayed at several Secrets and the staff here set the bar. They were very thoughtful and caring. We’ve already recommended this location to several friends and will definitely come back. "