Hotel Mewah di Cancun

"Our stay was disappointing. There were ants in the room, which was very unpleasant. Some of the restaurant staff were also unfriendly and not very welcoming. Unfortunately, I was also injured during the trip, which made the experience even worse. Overall, this stay did not meet our expectations."

"NA"

"Clean room, good staff, and nice layout "

"The best part of this resort was the beach, nice soft sand. Unfortunately we didn't luck out with the best weather but it was ok. They have a good variety of food and no one got food poisoning so that's a bonus. The biggest issue was staff not knowing where things were and we didn't know where to go for events or things to do. For example we asked the staff where an event was at the front desk and they gave the wrong floor. The room cleaning service was late in the day when our little guy was...

"The ocean was visible from our room. The room was clean, the staff was friendly and always attentive to our needs. There were plenty of options for areas to sit by the pool and the beach. The food was very good. I would definitely recommend and come back. If I had to give any feedback it would be to provide more outlets in the bedrooms, and maybe add another pool table at the sports bar. Other than that, excellent experience."

"Mayor aseo en habitaciones "

"This is a spectacular property, representing true luxury and privacy for a 5 star hotel. The staff are the nicest people I have ever met in the industry and the accommodations are excellent. The beach, restaurants and condition of the hotel will want you coming back again and again."

"A level of excellence that can only be achieved by nizuc. Incredible team, excellent amenities and Michelin star quality food. When you pay for high quality experience it’s worth it!"