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Lancaster Gate Hotel

3.0 star property
A peaceful London haven near Hyde Park where multilingual staff help travelers explore royal landmarks from Buckingham Palace to Kensington Palace

Choose dates to view prices

Lancaster Gate Hotel offers a quiet spot in central London with comfy rooms and WiFi. Guests enjoy continental breakfast and access to a nearby health club. Perfect for Hyde Park strolls, staff assist with booking tours and tickets to London attractions.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Housekeeping
The current price is Rp2.154.680
Rp2.585.711 total
includes taxes & fees
31 May - 1 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 22.9 for adults and from GBP 11.45 for children
  • Late check-out fee: GBP 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Is Lancaster Gate Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Lancaster Gate Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Lancaster Gate Hotel on 31 May 2026 start from Rp2.154.680, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Lancaster Gate Hotel?

This property doesn't offer parking.

What time is check-in at Lancaster Gate Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Lancaster Gate Hotel?

Checkout is at noon. Late checkout is available for GBP 50.

Where is Lancaster Gate Hotel located?

Located in London City Centre, this hotel is within a 15-minute walk of Hyde Park and Kensington Palace. Buckingham Palace and The British Museum are also within 3 mi (5 km). Queensway Underground Station is 5 minutes by foot and Lancaster Gate Underground Station is 6 minutes.

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Reviews

Reviews

8.0

Very good

8.4

Cleanliness

7.4

Amenities

8.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 356 out of 1000 reviews
Rating 8 - Good. 369 out of 1000 reviews
Rating 6 - Okay. 181 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and very professional and helpful stuff
Stayed 2 nights in May 2026
Verified

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite ongoing renovations, the staff were terrific and tried hard to make my stay as comfortable as possible. Manager Graziana was simply wonderful and so nice. One of her staff set up the new TV for me in my room without a qualm and got me ice, etc, as the restaurant and reception were temporarily closed. I’ve stayed there on multiple occasions but this time I have to say they all went above and beyond for me. I’ll be back!
Stayed 6 nights in May 2026
Verified

8/10 Good

Luke

Friendly staff, decent rooms.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Josephine

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The outside of the building is beautiful and the front desk staff were nice. The bathroom could have been cleaner.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Reception staff were friendly and efficient, the room was nice and even had a bath. The building is beautiful and the location was super handy, with two tube stations on different lines nearby.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Celeste

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is currently under construction so all amenities are inaccessible such as the bar, breakfast, and coffee station. The construction wasn’t too bothersome noise wise. Aside from the construction, the room itself was lovely and we had a comfortable stay. The location is also great. Just a few streets west is a great neighborhood with lots of shops, cafes, and grocery stores. We particularly loved how close we were to Hyde Park. Would stay again!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Iffat

Liked: Cleanliness, property conditions & facilities
Room was comfortable, great staff, location is perfect.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff were very helpful nd pleasant
Stayed 5 nights in Nov 2025
Verified

6/10 Okay

Adrian

Liked: Cleanliness, staff & service
Hotel was fine and within 10 minutes walk from Paddington train station. Was biding for work and room was basic but clean and secure. Staff were friendly. Didn't eat in the hotel. Would stay again for basic stop over.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

ISOBEL

Liked: Cleanliness, staff & service
Spacious room in a nice location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Niel

Liked: Cleanliness, staff & service, amenities
Great check in. Was able to drop my bags in my room early. Super service. Nice breakfast too :-)
Stayed 1 night in Dec 2025
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Location/Old style comfort/near paddington
Stayed 6 nights in Oct 2025
Verified

2/10 Terrible

SHERREA

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was a very disappointing stay due to the renovations that was taking place during the two days I was there and fire alarm mishap. I was advised when I arrived that the water would be turned off from 12:00 to 5:00PM both days due to renovations, rooms were not as viewed on website. Rooms were run down and dark. Restaurant closed due to renovation. Fire alarm went off and on during 2nd night for over an hour due to malfunction that was not fixable until maintenance arrived. All guests were told that they would get a refund for that night but when I pursued my refund they would not honor or grant my refund. Only one elevator operating and no safe exit if it was a true fire as stairwell blocked off due to construction. One positive note staff were friendly and were accommodating when I requested to check in early.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Bruce

Great location, multiple diner options close by, handy short taxi to Paddington & Heathrow Express
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful! Breakfast fabulous. Room very good.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Iffatnaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, excellent staff. Very close to local Metro and buses. Easy to get to shopping areas.
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Helge

Liked: Cleanliness, staff & service
Nice hotel in good location. Beds somewhat firm but otherwise a pleasant experience.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Eddie

Disliked: Property conditions & facilities
Room was clean and basic, quite outdated facilities and bathroom pokey
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Lynne

Liked: Staff & service, amenities
The hotel was well situated for transport links. The rooms were clean but the bathroom needed updating. The bar was comfortable and well stocked. All of the staff were courteous and helpful. I would recommend to anyone wanting to stay clise to central Oobdon
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Nice, peaceful part of town.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

paul

Liked: Staff & service, amenities
The room was clean but surprised no hand soap was provided in the bathroom. The staff were friendly and efficient. The bar service was fine.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Brian

A little shabby. New carpet, fresh paint and bathroom Reno’s would help a lot. Nice location.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Niel

Liked: Cleanliness, staff & service, amenities
It was ok. Unfortunately the keycard didn't work the first time - had to return to reception. One lift working at the moment too due to renovations. So everything slower than usual. Staff were friendly and helpful.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Taryn

Liked: Cleanliness, staff & service
Front staff very nice and helpful. The rooms are smaller and tight. The one bed mattress was hard and lumpy. Rooms are older but clean
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Ronald G

Liked: Cleanliness, staff & service, amenities
Staff on reception and at breakfast very friendly and welcoming. Reception area and public areas on ground floor bright, clean and modern. Bedroom did not reflect the images on the website. Room was small with just enough space to move around the bed. Bathroom was very small and in need of an upgrade.
Stayed 2 nights in Nov 2025