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MSK The Whiteley

2.0 star property
Hotel with a 24-hour front desk, a short walk to Kensington Gardens

Choose dates to view prices

Photo gallery for MSK The Whiteley

In-room safe, individually furnished, laptop workspace
Bathroom | Shower, hair dryer, towels, soap
Restaurant
Terrace/patio
In-room safe, individually furnished, laptop workspace
The Whiteleaf Hotel sits near Hyde Park, offering on-site car rentals and a restaurant serving delightful meals. Guests connect to WiFi and enjoy coffee/tea in the welcoming lobby. Previous visitors particularly appreciate the helpful multilingual staff at the front desk.

Reviews

5.0 out of 10

Popular amenities

  • Kitchen
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Check availability for these dates

Tonight
Oct 1 - Oct 2
Check availability for tonight Oct 1 - Oct 2
Tomorrow
Oct 2 - Oct 3
Check availability for tomorrow Oct 2 - Oct 3
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Studio

In-room safe, individually furnished, laptop workspace

Deluxe Double Studio

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Kitchenette
Fridge
TV
Renovated in 2025
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

The Whiteley Executive Triple Studio

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Kitchenette
Fridge
TV
Renovated in 2025
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Studio

In-room safe, individually furnished, laptop workspace

Superior Double Studio

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Kitchenette
Fridge
TV
Renovated in 2025
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

The Whiteley Garden Double Studio

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchenette
Fridge
TV
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for The Whiteley Executive Triple Suite

In-room safe, individually furnished, laptop workspace

The Whiteley Executive Triple Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Kitchenette
Fridge
TV
Renovated in 2025
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Junior Single Studio

In-room safe, individually furnished, laptop workspace

Junior Single Studio

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Kitchenette
Fridge
TV
Renovated in 2025
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Junior Double Studio

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Kitchenette
Fridge
TV
Renovated in 2025
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Garden Double Studio

In-room safe, individually furnished, laptop workspace

Junior Garden Double Studio

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchenette
Fridge
TV
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
66-68 Inverness Terrace, London, England, W2 3LB

Getting around

  • Bayswater Underground Station - 2 min walk
  • London (QQP-Paddington Train Station) - 14 min walk
  • London (LCY-London City) - 67 min drive

Restaurants

  • ‪Prince Alfred - ‬2 min walk
  • ‪Bayswater Arms - ‬3 min walk
  • ‪Bella Italia - ‬3 min walk
  • ‪Gold Mine - ‬3 min walk
  • ‪Four Seasons - ‬3 min walk

About this property

MSK The Whiteley

Hotel remodelled in 2025 and located near Hyde Park
Close to Kensington Gardens and Kensington Palace, MSK The Whiteley has plenty to offer. Stay connected with free in-room WiFi.
Additional perks include:
  • Express check-out, a 24-hour front desk and luggage storage
  • Multilingual staff, smoke-free property and a lift
  • A ballroom
Room features
All rooms are individually furnished, and offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • Wardrobes/cupboards, kitchenettes and fridges

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Property entrance

Albany Hotel

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  • Housekeeping
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Albany Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Front entrance ramp
  • Handrails in stairways (102 centimetre high)
  • Lift (80 centimetre wide door)
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Renovated entire property - October 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 30
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 225 per accommodation, per stay
  • Breakage deposit: GBP 225 per stay
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Masks are required at the property for guests who have not received COVID-19 vaccination

We should mention

A car is not required for transport to and from this property

Property is also known as

Hotel Whiteleaf
Whiteleaf Hotel
Whiteleaf Hotel London
Whiteleaf London
Whiteleaf Hotel London, England
Whiteleaf
Whiteleaf Hotel London England
Whiteleaf Hotel Hotel
Whiteleaf Hotel London
Whiteleaf Hotel Hotel London

Frequently asked questions

Is MSK The Whiteley pet-friendly?

No, pets are not allowed at this property.

How much is parking at MSK The Whiteley?

This property doesn't offer parking.

What time is check-in at MSK The Whiteley?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of GBP 30 (subject to availability).

What time is check-out at MSK The Whiteley?

Checkout is at 11 AM. Late checkout is available for GBP 30 (subject to availability).

Where is MSK The Whiteley located?

Located in London City Centre, this hotel is within a 15-minute walk of Kensington Gardens, Hyde Park and Kensington Palace. Kensington High Street and Royal Albert Hall are also within 1 mile (2 km). Bayswater Underground Station is only a 2-minute walk and Queensway Underground Station is 4 minutes.

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MSK The Whiteley Reviews

Reviews

5.0
Rating 10 - Excellent. 12 out of 250 reviews
Rating 8 - Good. 32 out of 250 reviews
Rating 6 - Okay. 65 out of 250 reviews
Rating 4 - Poor. 80 out of 250 reviews
Rating 2 - Terrible. 61 out of 250 reviews

5.0/10

Cleanliness

6.2/10

Staff & service

2.0/10

Amenities

4.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Gladys

Degeulase
Stayed 3 nights in Jan 2020

2/10 Terrible

michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Appallingly

On arrival at the whiteleaf hotel we found it to be closed down and looking like a building site. The telephone number is invalid and hotels.com were no help at all. We had nowhere to stay and had to find a last minute hotel. We are still trying to get our money back and absolutely disgusted with the lack of customer service aftercare.
Inside the whiteleaf hotel
Stayed 2 nights in May 2021

10/10 Excellent

Charles

Disliked: Cleanliness
Stayed 3 nights in Mar 2020

2/10 Terrible

Marcus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sunkhotell

Skitsunkigt hotell med svartmögel runt fönstret på rummet och sängarna var typ 4 ihopsatta dynor med kanter åt alla håll där man ligger. Vissa i personalen var ganska trevliga medans andra var bara besvärade av att få en fråga. Ingen frukost serverades fastän det stod det i annonsen när vi bokade hotellet! Vill du ha nån form av psykisk klåda ska du åka hit. Personligen kommer jag aldrig att besöka hotellet igen. Riktigt dåligt!!
Stayed 3 nights in Feb 2020

4/10 Poor

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Stuslig, slitent hotell med god beliggenhet.

Hvis du er på utkikk etter noe sentralt, veldig billig sted uten noe ekstra, kan dette være stede for deg. Da kan du ikke være nøye på støv, slitne rom og manglende housekeeping. De tømte ikke søppel på 4 dager. Jeg har vært her 4 netter og var nesten helt inneforstått med hva jeg hadde bestilt. Enerom i 3.etg med delt bad. Heldigvis vask på rommet. Toalettet var to trapper ned, dusjen var i 2.etg. Bittelite og ganske så skittent. Kjøpte meg en klut og vasket meg i vasken på rommet. Rommet var helt ok. Seng, ustøtt nattbord, liten pult og stort garderobeskap som helte gode 20 cm ut fra veggen øverst. Bra panelovn under vinduet og en ekstra på gulvet så det ble varmt og godt. Ingen TV, gratis WIFI. Så ingen dyr/insekter har ingen bitt etter 4 dager. Et stuslig hotell, men det kan hende jeg bor der igjen mest pga prisen og beliggenhet. Betalte 380 kr natta og kan ikke være kresen da.
Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Not great

No breakfast as advertised. Generally decor very tied although some evidence of maintenance underway. Mattress wad so far overdue replacement
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing to be like for this property.... even the tube closeness def. is not a + point.
Stayed 3 nights in Dec 2019

10/10 Excellent

Otmar

Liked: Staff & service, property conditions & facilities, room comfort

Alles soweit in Ordnung

Preis Leistung war voll in Ordnung!
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid!

The only good think about this hotel was location, close to tube station, shops and restaurants. With walking distance to Kensington Palace. Rooms were below standards, Room and bathroom were dirty and all you could smell was bleach. In the fridge were damp and juice which must have been there for weeks! Hotel is advertised with breakfast served, when we arrived it turned out that they do not serve breakfast since 6 months! That was the only reason why we picked this hotel. Overall very disappointing stay for the price we have payed. I do not recommend
Stayed 2 nights in Nov 2019

4/10 Poor

Oscar

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2019

2/10 Terrible

Ala

Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bei Ankunft wurde uns ein nicht aufgeräumtes Und schmutziges Zimmer zugewiesen. Nach unserer Beschwerde deswegen mussten wir uns in ein Apartment etwas weiter weg begeben. 4.Stock, kein Lift, Schimmel im Badbereich und ein Bett aus zwei Sofateilen zusammengeschoben!!!! Nie mehr wieder!!!!!
Stayed 4 nights in Jan 2019

4/10 Poor

Mohamed Isbandi

Disliked: Cleanliness, property conditions & facilities, room comfort
if you looking for budget stay.. thats the place bt if you lookin for comfort..look for other hotel,overall cleanliness was ok..room was small with ensuite toilet.. shower was too small n sometime no hotwater.. not convenience if u bring lots of luggage coz no lift.. stairs all the way.. location was good, near 2 underground station, bayswater n queensway,restaurants open till late.
Stayed 2 nights in Dec 2018

8/10 Good

Daniele, malta

Liked: Cleanliness, staff & service, room comfort

Great

Great location. Reception and breakfast staff very nice. Room was great. Only downfall is that we had no hot water for over 3 nights of our stay.
Stayed 7 nights in Dec 2018

4/10 Poor

Jeremie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pas de chauffage chambre humide pas d'eau chaude le soir hôtel très bien situé et personnel aimable
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Hôtel trés bien situé Propreté OK. Salles de bain corrects Quand nous sommmes arrivées le 1er soir, nous étions ds un chambre au ss sol sans fenêtre, rien à voir avec les photos Petit dej trés moyen (café lyophilisé en sachet...), pas de boisson chaude pour les enfants. Servi dans une piece lugubre Personnel gentil en particulier la jeune femme qui fait la nuit en revanche la femme qui fait la journée en w.e (samedi et dimanche 8 et 9 dec) était ODIEUSE et trés desagréable. Hôtel vetuste et viellissant. Limite insalubre. Pas d'asc pourtant 3 étages A ne pas recommander d'autant qu'il y a plein d'hotel de qualité divers dans la rue. C'etait la 1ere fois, mais je ne passerai plus par le site de Oui SNCF pour reserver un hotel
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is filthy, broken shower, no hot water, dirty walls, ripped stair carpets and general disregard. Appalling place... do not book this hotel
Stayed 2 nights in Dec 2018

8/10 Good

Matti

Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2018

2/10 Terrible

Lone

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dårlig, dårlig, dårlig

Hotellet er meget dårlig, var der i 4 nætter hvor der ikke blev gjort rent eller fik nye håndklæder, måtte selv finde wc parpir i et skab da der sket ikke var noget service på værelserne når du først var der, det ene værelse var der ingen vand så man kunne bade eller skylde wc’et ud. Kan ikke anbefales
Stayed 4 nights in Nov 2018

4/10 Poor

Verified traveller

Quite old, poor maintenance, poor cleaning,
Stayed 1 night in Nov 2018

2/10 Terrible

Stewart

Dirty room , poor check in-you need photo identification which I was not told about before. Breakfast was awful. I will stay with the bigger chains in future
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Misleading

The pictures here on the app where misleading. The room my wife and I stayed in was not in the best condition. The room was not shown in any pictures posted on the app.
Stayed 2 nights in Nov 2018

6/10 Okay

Thomas

Disliked: Cleanliness, property conditions & facilities

Slitent

Møkkete og veldig slitt. Lite trøkk i dusjen, og vonde senger. Helt ok for prisen antar jeg.
Stayed 4 nights in Nov 2018