6/10 Cukup Baik
Allison
Bepergian bersama teman
23 Jul 2025
The room was advised as fully refurbished with the exception of the bathroom. The room was a premier room but very small due to the portable air con unit in the room due to the air con problems however no other room was available. The bathroom towel radiator being on full alley time did not help with the heat. The lighting in the room was faulty and when trying to use it we felt we were in a disco. The wardrobe light would not go out at all. In addition the wardrobe had to be emptied from the ironing board and two dressing gowns so we could put our clothes in it. The room was clean, the staff apologised and were clearly aware of the room issues however it would have been better to put a note in the website advising of refurbishment taking place as I may not have booked the hotel. The only saving grace is the amazing restaurant and the hotel staff.
Allison
Menginap 1 malam pada bulan Juli 2025