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The Franklin London - Starhotels Collezione

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Luxury
VIP Access
5.0 star property
9.2

Wonderful

Tranquil elegance near royal landmarks

Gorgeous decor and a tranquil atmosphere define this boutique hotel in Knightsbridge, near Buckingham Palace and Hyde Park. Delight in sumptuous breakfasts and the most comfortable beds, ensuring a restful stay.

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is Rp7.512.004
Rp9.014.405 total
includes taxes & fees
28 May - 29 May

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Rp19.962.162 total
includes taxes & fees
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About this property

The Franklin London - Starhotels Collezione

  • Luxury hotel near Victoria and Albert Museum
  • Located close to Brompton Oratory and Natural History Museum, The Franklin London - Starhotels Collezione provides a coffee shop/cafe, a library and dry cleaning/laundry services. Indulge in a massage, a body treatment and a facial at the on-site spa. The on-site Italian cuisine fine-dining restaurant, The Franklin Restuarant, offers lunch, dinner and garden views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.
  • Additional perks include:
    • Full breakfast (surcharge), express check-out and babysitting (surcharge)
    • A lift, concierge services and multilingual staff
    • A 24-hour front desk, luggage storage and smoke-free property
    • Guest reviews speak highly of the helpful staff and first-rate property condition
  • Room features
  • All guest rooms at The Franklin London - Starhotels Collezione boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding, Frette Italian sheets and pillowtop mattresses
    • Bathrooms with rainfall showers and designer toiletries
    • Flat-screen TVs with premium channels
    • Wardrobes/cupboards, heating and daily housekeeping

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Rp4.739.678 total
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 40 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 14 kg per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for GBP 50 per night.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 25 for adults and from GBP 12.50 for children
  • Nearby parking fee: GBP 52 per day(1312 ft away; open 24 hours)
  • Pet fee: GBP 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is The Franklin London - Starhotels Collezione pet-friendly?

Yes, The Franklin London - Starhotels Collezione allows dogs (limit 1 total) with a maximum weight of up to 14 kg per pet. There's a fee of GBP 40 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Franklin London - Starhotels Collezione?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at The Franklin London - Starhotels Collezione on 28 May 2026 start from Rp7.512.004, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Franklin London - Starhotels Collezione?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Franklin London - Starhotels Collezione?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Franklin London - Starhotels Collezione located?

Located in London City Centre, this luxury hotel is within a 5-minute walk of Brompton Oratory and Victoria and Albert Museum. Imperial College London and Natural History Museum are also within 10 minutes. South Kensington Underground Station is 7 minutes by foot and Knightsbridge Underground Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 419 out of 562 reviews
Rating 8 - Good. 88 out of 562 reviews
Rating 6 - Okay. 30 out of 562 reviews
Rating 4 - Poor. 9 out of 562 reviews
Rating 2 - Terrible. 16 out of 562 reviews

Reviews

Verified

10/10 Excellent

Liesl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel. Bar and restaurant are stunning. Rooms are nice size
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Sherrie

Liked: Cleanliness
Fantastic chic hotel. Lovely room with everything needed. Friendly staff, super breakfast and perfect location near Hyde Park, Harrods and underground.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities
Professional & friendly staff Great location Room is clean Bed B is comfortable
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Elegant, comfortable, with attentive service.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Very friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Loved it, amazing amazing staff. Needs a pool or hot tub but it's amazing
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and welcoming staff, beautiful property
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and treated us like a royalty.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities
Everything that was under the staff’s control was great. Only downside was that we were assaulted by cigarette smoke from another guest the first 3 days. Staff finally tracked down the source and our room was smoke free for the remaining days.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful luxury hotel Gorgeous private garden Moody interiors Super quiet
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful! Everything was top notch. I would highly recommend this place!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful hotel in a great location with exceptional staff and incredibly comfortable beds.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel

Beautiful boutique hotel on a quiet street just steps from the V&A and natural history museums. Very close to the S. Kensington tube station. High end shopping abounds. Very comfortable rooms and excellent customer service. Would definitely stay again.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and the staff was helpful and kind
Stayed 6 nights in Apr 2025
Verified

8/10 Good

Lynne

Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful and staff were great except for staff in bar. Wasn’t very welcoming and my drink wasn’t quite right. Otherwise everything else great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is exceptional. We felt very well cared for by the bar, restaurant, and front desk staff. Location is ideal.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel was nice and staff were also very helpful thank you
Stayed 1 night in Feb 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our 6 night stay! The staff are amazing & the hotel well appointed & in a lovey area. We would definitely return here for our next London visit!
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Sanjiv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is having excellent location and ambience plus staff is extremely helpful Had wonderful stay
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so convenient to great shopping and the park. It is modern and there is a real sense of luxury.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from the day one and the restaurant food was excellent!
Stayed 7 nights in Jun 2024
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Reception staff more than welcoming and friendly. They went above and beyond. Great location.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Ruslan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing personnel and restaurant!
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Experience

The Franklin is an excellent hotel. The location is convenient, the service was exceptional and the decor was modern and stylish. We would not hesitate to stay there again.
Stayed 2 nights in Apr 2025