Search Hotels Near Moon Lake, Phenix City

"The breakfast selections was sparse."

"It’s just an older building"

"This Hampton Inn has clearly undergone a thoughtful renovation — the lobby and breakfast area are bright, fresh, and genuinely inviting. The common areas make a great first impression with cheerful white décor and a welcoming atmosphere. The guest rooms show the same design effort in terms of décor, but the older bones of the building are evident in the flooring and wet bar cabinetry, which haven’t been updated to match the refreshed aesthetic. The highlight of our stay was absolutely the staff. When we detected a smoke smell in our original room at check-in, they responded promptly and graciously, going above and beyond to get us relocated without any hassle. That kind of attentive service is always appreciated. Unfortunately, the room itself had several issues that dampened the experience. Housekeeping left something to be desired — the floors had not been swept and the toilet and sink area needed attention. The king bed was fitted with a queen top sheet, leaving both sides noticeably short, and we had some concern about the cleanliness of the duvet insert that was touching us as a result. The air conditioning also struggled to keep the room comfortable. The property has real potential, and the staff clearly care. With more consistent attention to room cleanliness and bedding standards, this could easily be a four-star stay. For now, it was just okay.​​​​​​​​​​​​​​​​"

"Sink kept backing up. Computer went down and couldn’t get room keys. Free breakfast is sub standard."

"The staff were helpful amd the rooms were clean and comfortable "

"The pool was close and many cosmetics were needed to the room and the common areas the breakfast could have Been better, overall everything was ok"

"Excellent all around "

"Check in great. Location great. Room great. Breakfast great."

"Room clean. a lot to do, walkable near the hotel on both sides of the street."