Hotel dekat Museum Seni Pola

"Beautiful Rakuten"

"Great staff, nice view, clean room and nice onsen"

"Very nice traditional house"

"We had a wonderful stay. Very luxurious, the staff made us feel very special. We appreciate the accommodations from the staff!"

"Hidden gem in Hakone, super private, excellent service and food"

"While the service and location were both excellent, I was disappointed to be put in the dog wing literally. I didn’t book a dog room. Don’t have a dog. Chose this hotel for views which were on the east wing our room was in the west aka dog wing. Spa service was fantastic! Onsen experience was super relaxing. All good except for being with dogs!"

"Beautiful peaceful stay. The staff was so sweet and supportive. The property was a dream!"

"Unreal experience"

"Nos encantó hermoso"

"If you have tattoos you cannot use the onsens or pool area. Room and all was clean and nice, but we wanted to use the amenities and were disappointed when we found out we couldn’t."

"設備は綺麗でドリンクバーやリラックスできるスペースもありよかった。 アメニティはビジネスホテル並み、お水やコーヒー等付いておらず残念。 食事は普通。外国人向けにふっているせいか、揚げ物が多くワクワクする感じはなかった。 風呂の脱衣場が少し狭い感じがしました。 スタッフのサービスも可もなく不可もなく 評価が高いお宿だった割にはもう少しと言った感じ"

"指定された駐車場が満車だった。 宿泊者が決められた車の台数を守ってもらえるようにしていただきたい。"

"客室もきれいでよかったですが私は使い捨てのスリッパがないことが残念でした"

"X"

"The staff was absolutely fantastic and despite the limited amount of English wonderfully helpful and focused on making my stay as comfortable and enjoyable as possible. The Retreat is showing it’s age and would benefit to have a light update on the rooms The quiet forest location makes it ideal for guests that appreciate a very quiet and relaxing stay."

"The staff serving dinner were absolutely lovely—warm, kind and attentive—and the food was excellent. Unfortunately, the overall ryokan experience fell short of our expectations, particularly given the price of approximately USD 1,000 per night. The villa was not particularly clean, with visible stains on the floors and dirty sinks. The onsen facilities were also disappointing. The outdoor bath was lovely and appeared well maintained, but the other public bath was in a condition that made it...