Search Hotels Near Pola Museum of Art, Hakone

"Very enjoyable experience. The staff was/is, overall, incredibly respectful/kind and the breakfast and dinner buffet, a better and cheaper option, was fantastic (with a large variety of options). The only issue with our stay is I have a shell fish allergy and made the mistake (my fault) of not informing the staff with enough lead time and the result was the fixed price dinner we paid a premium to enjoy, was not enjoyable as they could not substitute any ingredients, the server was visibly frustrated and made me feel embarrassed about my allergy, and the front desk after (our meal) suggested we eat at the buffet for our next evening meal, though they would not offer a refund for the difference. The Hakone area is beautiful and a nice break from Tokyo, Kyoto, etc. though the options for daily excursions are limited to the open air museum (really nice), a small museum, etc. "

"Amazing views from the rooms! "

"Lovely place to stay in Hakone. Clean room and sweet attentive staff. We loved the onsen! The breakfast and dinner gave you many choices and the food was very well prepared and tasty!"

"No real food spots that we could find nearby. But breakfast and dinner was included with the room so that helped a lot"

"Everything was wonderful. The scenery was gorgeous, I loved that there was no TV so you can just enjoy the nature and peace surrounding you. Staff was very helpful and very polite. I would highly recommend this place if you’re looking to just get away, relax, and enjoy some peace at the onsen."

"S"

"This was one of the best experiences of our life. The staff was very kind and helpful. The food was perfect and the onsen/outdoor tub was amazing. I would give more stars if I could. "

"Had a great 1 night stay with the wife and 2 teenagers in a Premier Deluxe Japanese Western room. Booked this as the one expensive special treat night for this trip. Room was clean, in excellent condition, very spacious and looked just like the photos on the website. The room having its own outdoor private onsen bath was fabulous. Dinner was excellent with every course looking and tasting amazing. Breakfast was also good with lots of options for the buffet. All the staff were very friendly and helpful. Just what I was hoping our stay would be like."

"Incredibly friendly and helpful staff. Very steep uphill though. Do not recommend walking to the property with luggage as it is extremely difficult. "