Hotel dekat Museum Seni Pola

"Sehr leckeres Essen und sehr schöne Zimmer. Das Personal ist sehr freundlich. Das Hotel kann man 100% weiter empfehlen"

"A dream stay! It is the most authentic Japanese experience we could’ve ever imagined. Absolutely breathtaking room (we got the room with the private hot spring and garden) and just wow. It was our last hotel before we traveled back home and we really are grateful it was! They provide excellent service and the amenities and cleanliness is top notch. I would highly recommend this to anyone! Worth the money."

"The staff were very polite but not necessarily very helpful. I think language may have been a barrier. Dinner was good. Did not care for the Japanese breakfast. Presentation of the food and the food service were both very good. Rooms were small."

"Great staff, nice view, clean room and nice onsen"

"Real Ryokan it was a super unique experience. The food it’s outstanding and don’t forget to visit the bar I had one of the best dirty martini’s in my life. Beautiful property and experience!"

"The staff were helpful however language communication could be confusing. The views from the higher floors were really nice. A simple place for short stay not sophisticated"

"Belle chambre, confortable"

"What an amazing an unique place! Impecable location, room full of amenities and comfortable down to the detail. Staff is incredible; we fell In love with Saki who was our blessing serving us dinner and breakfast and making our kiddos feel unique. Highly recommend it!!"

"Nice and peaceful place"

"良かったです。"

"スタッフさんの対応が丁寧にでよかった。飲み物が終始飲み放題なのがうれしい。部屋の露天風呂もよかったし、大浴場も綺麗でよかった。ただ別邸の方にしたけど写真よりは狭めに感じたかな。でも快適に過ごせました。"

"This is a dream hotel. Truly. Everything was perfect from the moment we arrived to the moment we checked out. The staff was incredible-we felt like family, and they were so attentive and helpful. As Americans, this was our first ryokan experience and hopefully not our last because when I tell you they take care of you, I mean it earnestly. Our check in process was done in the dining room with a cold beverage and a mochi treat. We were then shown around the property as we made our way to the...

"食事も美味しく、庭も素晴らしい宿です。 ただ、階段を使わないとお風呂やフロントに行けない部屋だったので、高齢の母は少し辛そうでした。 露天風呂と内風呂が繋がっていないので、そこも残念な点です。 客室やスタッフのサービスは最高でしたので全体的には満足です。"

"Room is good, but the shower room is on the ground floor same place with the hot spring, the bus stop is nearby to the train station, however there is no supermarket or restaurant nearby, you have to take the bus to get there, hotel is quite far from the train station that the bus fare is not cheap "

"Hidden gem in Hakone, super private, excellent service and food"

"優秀的環境與服務人員"