Hotel dekat Museum Seni Pola

"出来て四年目の施設でとても綺麗でした。 従業員の方々皆さん素敵な笑顔で出迎えてくださいました。お風呂のタイル画（特に富士山）が素敵でした。遊歩道散策用にベンチコートの用意もしてありました。近くにコンビニがあるのも便利で良いです。お料理もとても美味しかったです☆また伺いたい宿です。"

"A dream stay! It is the most authentic Japanese experience we could’ve ever imagined. Absolutely breathtaking room (we got the room with the private hot spring and garden) and just wow. It was our last hotel before we traveled back home and we really are grateful it was! They provide excellent service and the amenities and cleanliness is top notch. I would highly recommend this to anyone! Worth the money."

"This entire stay was an experience. From the minute you walk in, you are greeted by a team of people who help you every step of the way. It felt like a spa, a home and a luxury hotel all at the same time! I have stayed at many luxury resorts but this was by far the best overall experience. Highly recommend. The breakfast and dinners were exceptional. We were seated in a private room for both. My daughter has a lactose allergy and they adapted the menu for her. The thoughtfulness and care taken...

"Great staff, nice view, clean room and nice onsen"

"Our stay at this property was the highlight of our trip! We can’t recommend highly enough and are actually hoping for a return trip in the future. Thank you to everyone at the hotel for creating such a memorable experience for our family."

"This property is one of a kind. The staff is amazing and will do everything they can to make your stay feel special and like your the only people there. The hotel itself is beautiful from the infinity pond with the bamboo forest behind it to the walkways to your room and beyond, and the food… the food is to die for. It’s an elegant selection of many dishes"

"This was an amazing stay. The room was immaculate and clean. All amenities were in perfect working order. The food was top tier. The bus stop was right next to the building. I highly recommend checking it out if you plan on visiting Hakone."

"The staff were helpful however language communication could be confusing. The views from the higher floors were really nice. A simple place for short stay not sophisticated"

"Belle chambre, confortable"

"Clean and spacious room. The beds on the floor were not very comfortable, especially the pillows. Staff was very helpful in making arrangements when possible although they did not seem to know much about the Five Lakes area. Overall if you are interested in Hakone/Gora this is a great property. "

"食事も美味しく、庭も素晴らしい宿です。 ただ、階段を使わないとお風呂やフロントに行けない部屋だったので、高齢の母は少し辛そうでした。 露天風呂と内風呂が繋がっていないので、そこも残念な点です。 客室やスタッフのサービスは最高でしたので全体的には満足です。"

"Nice and peaceful place"

"What an amazing an unique place! Impecable location, room full of amenities and comfortable down to the detail. Staff is incredible; we fell In love with Saki who was our blessing serving us dinner and breakfast and making our kiddos feel unique. Highly recommend it!!"

"Excellent meals. Definitely worth it."

"Room is good, but the shower room is on the ground floor same place with the hot spring, the bus stop is nearby to the train station, however there is no supermarket or restaurant nearby, you have to take the bus to get there, hotel is quite far from the train station that the bus fare is not cheap "

"優秀的環境與服務人員"